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Pay Your Account

Payment Options
Payment is due by the 15th of the following month. If you haven’t received a statement by the 15th, it is suggested you pay an average amount.

  • A reminder that accounts are no longer issued by post, they are only emailed to residents. Update your details quickly and simply with our new form, simply click on the Update Your Details Button on the municipal website, and follow the instructions to receive your account by email each month.






  • Request an account via email at (Please provide your GRG account number on request) or check your account totals on the My Smart City – George APP.
  • A hard copy of your monthly account can be printed at the cashier hall of the Municipality’s main building situated at 71 York Street or at our Area Offices in BLANCO, CONVILLE, PACALTSDORP, NEW DAWN PARK, ROSEMOOR, PROTEA PARK, TOUWSRANTEN as well as the Thembalethu and Waboomskraal Thusong Centres on request.
  • Ratepayers can VIEW  their accounts by clicking on the Unipay link or by scanning the QR code on their account.
  • Phone in on 044 801 9009/4/17 or 044 801 9135 or 044 801 9518. Please provide your GRG account number and contact details (email address, telephone number) with all enquiries.
  • George Municipality has installed a Pay Your Account button on the municipal website – pay your account with one click!






  • Go to our website on
  • Click on the Accounts-PAY Button on our website
  • Register your details by completing all relevant fields
  • Follow the prompts on the Unipay home screen.
  • Find your Unipay Number, on your account statement in the bottom right corner
  • Pay via the My Smart City – George APP
    Once you have downloaded the My Smart City APP via the Apple App Store or the Google Play Store you need to register your Account details. Verification of your Account details may take 1-2 days and thereafter you are able to pay your account. You will receive confirmation of your payment via the APP.

Get Your Account Registered/ Verified on the My Smart City  – George APP

  • Go to your Apps home screen
  • Tap on My Municipality
  • Tap on the Municipal accounts icon
  • Tap the Add Account
  • Complete all relevant fields. (Please note that you can only proceed once you have selected your location under your profile.)
  • Verification of your Account details may take 1-2 days and thereafter you are able to pay your account
  • Once your Account Icon has turned green (i.e it is verified) select the municipal bill you would like to pay or select the All icon to settle your bills in one settlement


Paying Your Account on the My Smart City – George APP
Once your Account has been verified,
Tap on the bar and click on Pay Account
Fill in the amount you would like to pay
Click Pay Account
Complete all relevant fields under Card Details
Tap Pay Now
Select the municipal bill you would like to pay or select the All icon to settle your bills in one settlement
Confirmation of payment will be received via the APP.

Accounts can be paid via electronic transfer (EFT – see details below)
Bank details for electronic payment:
First National Bank (FNB)
Account Type: Public Sector Cheque Account
Account Name: George Municipality
Account Number: 62869623150
Branch Code: 210554
Swift Code: FIRNZAJJ
Reference: your GRG account number
Proof of payment is to be sent to

Ratepayers can PAY  their accounts by clicking on the Unipay link or by scanning the Unipay QR code on their account. Register your account details and proceed to pay.

Pay at the following Retail Outlets: Pick ‘n Pay, Woolworths, BOXER, GAME, SPAR and PEP.
Please take your most recent available account statement with you so that the shop can access the bar code that connects your payment to your GRG account number. If you do not have a printed account, ensure that you have the 20 digit number written down to provide the teller with.

Ratepayers in Uniondale can pay at the Uniondale Post Office, Pep Stores and Uniondale Municipal Office, 39 Voortrekker Steet. Phone 044 752 1024.

Ratepayers in Haarlem can pay their accounts at the Haarlem Municipal Office, 99 Berg Street, Phone 044 763 1013.

In person at the Cashier Hall, Main Municipal Building 71 York Street 07h45 – 15h30 Weekdays.