GO GEORGE survey to measure passenger satisfaction

In the photo: Surveyor Ranwin James talking to Aletta Joseph from Blanco about GO GEORGE during last year’s survey. Surveyors will be wearing GO GEORGE-branded identification cards showing the person’s photo and ID number.

The annual GO GEORGE passenger satisfaction survey will kick off on 13 October with easily identifiable surveyors approaching people for input. An appeal is made to the George community to take 15 minutes out when they are approached and to assist with the valuable feedback only obtainable from those who use the bus service or are in some way impacted by its operations.

This annual survey under the joint auspices of the Western Cape Department of Mobility and the Municipality of George aims to determine and measure the overall socio-economic impact of the implementation of the GO GEORGE bus service in George. The results will be compared with previous results for benchmarking and planning purposes.

The overall impact will be measured in three main areas, namely macro-economic, transport-economic and socio-economic impact. Several surveys will be carried out over a one-month period, starting on 13 October 2025 and ending on 13 November.

Surveyors will be wearing GO GEORGE-branded identification cards showing the person’s photo and ID number.

For more information or enquiries, the GO GEORGE Call Centre can be phoned on 0800 044 044.