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GO GEORGE thanks passengers as 2025 draws to a close

In the photo: Tyron Jeyi, GO GEORGE Community Liaison Officer, demonstrates to the Meyer family of Rosemoor how to scan and use the QR code on a GO GEORGE poster.

BLURP: “Innovation is only meaningful when it makes daily travel easier.”

As the year comes to an end, GO GEORGE reflects on another year of growth, service delivery, and community support. Since launching its first four routes on 8 December 2014, the system has grown into a cornerstone of public transport in George. Eleven years later, the service now operates 133 buses across 33 routes, transporting an average of 20 185 passengers every weekday. More than six million passengers were conveyed over the past 12 months.

GO GEORGE Manager, Morné Lakay, expressed heartfelt appreciation to passengers for their loyalty and feedback throughout the year. “We are deeply grateful to every passenger who chooses GO GEORGE daily, and to those who share their experiences with us. Your support and input help us continually improve the service, ensuring that public transport remains a reliable, affordable and accessible option for all,” he said.

Infrastructure upgrades lead the way
Lakay highlighted the extensive infrastructure upgrades as one of the year’s most significant achievements. “Funded by the National Department of Transport’s Public Transport Network Grant, these improvements are reshaping the city’s transport landscape, and have at the same time already created 587 job opportunities through the construction projects,” Lakay noted.

According to Western Cape Mobility Minister Isaac Sileku, GO GEORGE demonstrates how well-planned, integrated public transport can improve daily mobility while supporting local economic growth. “The Western Cape Government remains committed to investing in safe, reliable and innovative transport systems that connect communities to opportunity,” he said.

Smarter travel through innovation
2025 has also seen steady progress in making travel easier and more connected. New digital tools — including a chatbot, the GO GEORGE App, and information screens at busy hubs — are being phased in to give passengers quicker access to service updates and route information. QR codes have already become a familiar sight, linking travellers directly to schedules and notices.

“Introducing these innovations is about more than technology,” said Lakay. “It’s about listening to our passengers and giving them practical tools that make their daily journeys smoother. Innovation is only meaningful when it makes daily travel easier. We appreciate the feedback we’ve received so far, and our team is committed to guiding passengers as they explore these new features with confidence.”

Looking ahead
As GO GEORGE celebrates its 11th anniversary this December, the team remains dedicated to building on the progress of 2025. “We look forward to another year of serving the George community with dignity, reliability and innovation, while expanding our routes to connect even more residents to the places they need to be,” Lakay concluded.

GO GEORGE bedank passasiers ná ’n vol jaar

INVOEGSEL: “Vernuwing is net betekenisvol wanneer dit daaglikse busry makliker maak.”

Met die einde van die jaar voor die deur, besin GO GEORGE oor nog ‘n jaar van groei, dienslewering en gemeenskapsondersteuning. Sedert die bekendstelling van sy eerste vier roetes op 8 Desember 2014 het die stelsel gegroei tot ‘n hoeksteen van openbare vervoer in George. Elf jaar later bedryf die diens nou 133 busse oor 33 roetes en vervoer gemiddeld 20 185 passasiers elke weeksdag. Meer as ses miljoen passasiers is die afgelope 12 maande vervoer.

GO GEORGE-bestuurder, Morné Lakay, het opregte waardering teenoor passasiers uitgespreek vir hul lojaliteit en terugvoer deur die jaar. “Ons is diep dankbaar teenoor elke passasier wat daagliks GO GEORGE kies, en teenoor diegene wat hul ervarings met ons deel. Julle ondersteuning en insette help ons om die diens voortdurend te verbeter, sodat openbare vervoer ‘n betroubare, bekostigbare en toeganklike opsie vir almal bly,” het hy gesê.

Infrastruktuuropgraderings maak impak op verskeie terreine
Lakay het die uitgebreide infrastruktuuropgraderings as een van die jaar se belangrikste prestasies uitgelig. “Befonds deur die nasionale departement van vervoer se openbarevervoertoekenning, hervorm hierdie verbeterings die stad se vervoerlandskap terwyl dit ook reeds 587 werksgeleenthede geskep het deur die konstruksieprojekte,” het Lakay opgemerk.

Volgens die Wes-Kaapse minister van mobiliteit, LUK Isaac Sileku, demonstreer GO GEORGE hoe goed beplande, geïntegreerde openbare vervoer daaglikse mobiliteit kan verbeter terwyl dit plaaslike ekonomiese groei ondersteun. “Die Wes-Kaapse regering bly daartoe verbind om te belê in veilige, betroubare en innoverende vervoerstelsels wat gemeenskappe met geleenthede verbind,” het hy gesê.

Slimmer reis deur vernuwing
2025 was ook die jaar van bestendige vordering om busry makliker te maak en die prosesse beter te verbind. Nuwe digitale hulpmiddels soos ‘n kletsbot, die GO GEORGE-toepassing en inligtingskerms by besige oorklimpunte word ingefaseer om passasiers vinniger toegang tot diensaanpassings en roete-inligting te gee. QR-kodes wat reisigers direk met skedules en kennisgewings koppel, het reeds ‘n bekende gesig geword.

“Die bekendstelling van hierdie nuwighede gaan oor meer as net tegnologie,” het Lakay gesê. “Dit gaan daaroor om na ons passasiers te luister en vir hulle praktiese gereedskap te gee wat hul daaglikse reise gladder laat verloop. Vernuwing is net betekenisvol wanneer dit daaglikse busry makliker maak. Ons waardeer die terugvoer wat ons tot dusver ontvang het, en ons span is daartoe verbind om passasiers te lei terwyl hulle hierdie nuwe tegnologie met selfvertroue verken.”

Die pad vorentoe
Terwyl GO GEORGE hierdie Desember sy elfde bestaansjaar vier, bly die span toegewyd om voort te bou op die vordering van 2025. “Ons sien uit na nog ‘n jaar waarin ons die George-gemeenskap met waardigheid, betroubaarheid en vernuwing kan dien, terwyl ons ons roetes uitbrei om selfs meer inwoners met die plekke te verbind waar hulle moet uitkom,” het Lakay gesê.

ONDERSKRIF:
Tyron Jeyi, GO GEORGE-gemeenskapskakelbeampte, demonstreer aan die Meyer-familie van Rosemoor hoe om die QR-kode op ‘n GO GEORGE-plakkaat te skandeer en te gebruik.