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Author: Nadine Payle

CYBERCRIME – Beware of WhatsApp Scams – Unblocking of Prepaid Meters

George Municipality kindly asks that all ratepayers, and Municipal clients be vigilant – we have been informed of an individual allegedly named “Kenny Ngene, Head of Disconnections” who is falsely representing himself as an employee of George Municipality. (Please see the attached screenshot) This individual does not represent and is not employed by the George Municipality. The individual has sent WhatsApp messages to a ratepayer requesting the payment of a large sum of money into an unknown bank account to prevent the blocking of a prepaid meter.

PLEASE NOTE:  Municipal officials and agents will always wear identifiable name tags or carry appointment certificates. The community is encouraged to verify the appointment of any individual claiming to represent the Municipality, as advised in the communication below.

The municipality will not contact a ratepayer telephonically or via WhatsApp regarding the blocking of a meter and also not request a large payment into an unknown account to unblock a meter. Your prepaid meter will only be blocked if you have outstanding payments on your municipal account and despite us sending you several SMS (directly to your registered contact number as the municipal account holder), you make no effort to get in touch with us. Only then will your prepaid meter be blocked, and you will have to come in or phone in to resolve and discuss payment arrangements.

Contact for Debt Control Assistance:
For help, phone the municipality’s debt control section at 044 801 9111 during office hours or via email creditcontrol@george.gov.za

CREDIT CONTROL AFTER-HOURS NUMBER: 072 501 1843 ONLY for EMERGENCY BLOCKED ELECTRICITY METERS during the following hours:
Monday to Friday from 16:30 to 20:00/ Saturday from 8:00 to 20:00 and Sunday from 8:00 to 14:00

CIVIC CENTRE -Essential Maintenance Update


The George Municipality would like to inform the public that maintenance efforts for the Civic Centre Community Hall located at 71 York Street, have been delayed by an additional two weeks due to accommodating families of the victims of the recently collapsed building at Victoria Street.

To ensure that these facilities continue to meet the highest standards, the scheduled general maintenance activities must be concluded leaving the Hall temporarily unavailable for bookings until the end of June 2024.

All efforts will be undertaken to contain dust and noise pollution from the floor sanding, with disruptive work taking place over weekends and after hours.

Members of the public accessing the Municipal Court are requested to access the building with care.

If you have any questions or concerns regarding this temporary closure or need assistance with alternative arrangements, please feel free to contact Mr A Joseph at 044 801 1344.

The municipality apologises in advance and requests your patience during the upgrade.

Ends.

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PRESS RELEASE: GO GEORGE SCHEDULE ON PUBLIC HOLIDAY

With National Youth Day coming up on Sunday, 16 June and celebrated with a public holiday on Monday, 17 June, GO GEORGE passengers need to take note that the Saturday schedule (which is different to the weekday schedule) will be followed on all routes on this public holiday.

For any enquiries, please phone the GO GEORGE Call Centre on 0800 044 044, or visit the GO GEORGE Facebook, or the web page (www.gogeorge.org.za) where all routes, maps and schedules can be viewed and downloaded.

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PERSVRYSTELLING: GO GEORGE-SKEDULE OP OPENBARE VAKANSIEDAG
Met nasionale Jeugdag wat voorlê op Sondag, 16 Junie en gevier word met ’n openbare vakansiedag op Maandag, 17 Junie, moet GO GEORGE-passasiers asseblief kennis neem dat die Saterdagskedule (wat verskil van die weeksdagskedule) gevolg sal word op alle busroetes op hierdie openbare vakansiedag.

Vir enige navrae, skakel gerus die GO GEORGE-inbelkantoor by 0800 044 044, of besoek die GO GEORGE Facebook- of webblad (www.gogeorge.org.za) waar alle roetes, kaarte en skedules besigtig of afgelaai kan word.

Gwaing Landfill Site access

Please note that only 4×4 vehicles have access to the Landfill site due to the road conditions- no heavy vehicles are allowed.
All vehicles enter at their own risk. The municipality is not liable for any damages.
The collection of green bags will begin next week. However, there is an issue with accessing the Gwaing Landfill site, which is affecting the removal of green bags.

The backlog of green bags will be collected next week starting from 10 June on the scheduled service days. The Waste Transfer Station remains open for the disposing of domestic waste

Power Outage in Rosedale

We have a feeder cable fault in Rosedale. Estimated Time of Restoration (ETR) will be communicated as soon as the Technicians are done assessing the fault.

CLEANSING – REFUSE COLLECTION HAMPERED

Refuse delivery black and blue bags delayed and areas Wilderness South, Borchards, Lawaaikamp, MaraisKamp, Conville, Parkdene, Rosemoor, Protea Park, Lavalia and Thembalethu will be collected today 5 June together with regular Wednesday Schedule.

Gwaing Landfill Site access remains closed until further notice. Further updates will be issued.
Garden Refuse, green bags collection halted for this week – ongoing access issues at the Gwaing Landfill site is hampering the removal of green bags. The green bag backlog will be collected next week from 10 June on the scheduled service days.

Media Release: Wrap on Incidents related to  Flooding for George Municipal area

Heavy rainfall over two days (3/4 June) resulted in some localized flooding in the George Municipal area however no major incidents were reported.

GEORGE DISASTER SERVICES  
79 pieces of gunplas issued mostly at informal settlements for Rosedale and Thembalethu Zone 6 and 7, Ward 12

5 Motor Vehicle Accidents (R102, N2 Gwaing Bridge, Garden Route Mall, N2 Pacaltsdorp, Outeniqua Pass – no injuries
Fallen trees – Thembalethu Potgieter se Dam, Harry Comay Hospital, Hoekwil, Wilderness, removed by George Fire Services
Sandbags – +_ 10 issued to community members.

TRAFFIC DEPARTMENT

The vehicle Testing Station closed Tuesday 4 June due to localized flooding and reopened on 5 June.

PARKS AND RECREATION

Parks and Recreation responded to a fallen tree at Herold’s Bay and Bridge Road

CIVIL ENGINEERING SERVICES
44 Stormwater complaints attended to

ROADS

5 June – West Access Road to Haarlem is currently inaccessible due to flooding. (Provincial Road)

ELECTROTECHNICAL SERVICES
SS Wilderness tripped early hours of 4 June; load was picked up by George Municipality. Wilderness Network was restored to ESKOM grid by late afternoon.

Weather related trip at SS Constantia Kloof, restored power to Constantia Kloof and Wilderness Village late afternoon of 4 June

Did you know that you can now check in on Municipal Faults Logged In Your Area via your My Smart City George App? #DYK

 

 

 

Residents are now able to view all logged faults in their area.

1. Go to your Apps home screen

2. Scroll down and tap the Map Icon

3. Search Your area or Type in the Address where the fault was logged.

4. If you logged the fault, it will appear in Orange, if it was logged by another member of the public, it will appear in Grey.

Please note that as per the POPI Act no personal details are visible to the public when viewing a fault logged by someone else.

Download My Smart City – George APP via the Apple App Store, the Google Play Store or via the My Smart City website www.mysmart.city or Scan the QR Code which can also be found on your current municipal statement!

Should you have any issues with registering please contact support@mysmart.city

#mysmartcity
#cityofopportunities

Vehicle Testing Station closed due to weather

 

The Vehicle Testing Station, located corner of Hibernia Street is unable to operate due to the current heavy rainfall which has caused some flooding. The VTS will remain closed until further notice. George Municipality apologizes for any inconvenience.

Please note the MVR offices are accessible and remain open to the public.

 

UPDATE: UNPLANNED OUTAGE – Parts of Wilderness

George Municipality will now proceed to start the process to energize portions of Wilderness currently without power, from George.

The partial outage is due to the ESKOM Transformer SS Wilderness which tripped earlier this morning.

This process can take a few hours to complete and we request everyone’s patience in this regard.

UNPLANNED POWER OUTAGE – Parts of Wilderness

Issued George Municipality, 4 June @ 08:41

SS Wilderness Transformer has tripped affecting parts of Wilderness.

Eskom will attempt to energize the transformer.

Should that fail, George Municipality will proceed with the process of reconfiguring the network to pick up load.

📢 George, Wilderness and Uniondale Tourism is changing the status of Membership to Stakeholder as of 01 July 2024.📢

In a bid to enhance the promotion and visibility of local businesses, all tourism products and affiliates are required to complete a digital Tourism Stakeholders Community application by 16 June 2024 to remain on databases.

👉🏻 Read More: https://zc.vg/9fvfD?m=0

This update is crucial as it enables the Tourism office to gather current information about each business, ensuring effective marketing and targeted communication channels.

Please fill in the registration form below:👇🏼

https://shorturl.at/x3okB

Municipal Offices Closed For Upcoming Public Holidays

Please be advised that the George Municipality offices will be closed for the upcoming Public Holiday, General Election Day, on the 29th of May 2024.

We urge all George residents to take note of these closures and to plan their business accordingly.

Your cooperation in this matter is greatly appreciated.

Credit Control Department – New After-hour number

Please be advised that the emergency number of the credit control department outside of business hours has been changed.

The new emergency number is 072 501 1843.

This number is to be used strictly for EMERGENCY BLOCKED ELECTRICITY METERS during the following hours: Monday to Friday from 16:30 to 20:00, Saturday from 8:00 to 20:00 and Sunday from 8:00 to 14:00

 

After-Hours Contact Numbers

Fire Only Emergency Number (24/7): 044 801 6311

TOLL-FREE Disaster Number (24/7): 087 152 9999

George Municipality After Hours Number: 044 801 6300

Credit Control After Hours Number: 072 501 1843

REFUSE COLLECTION DURING THE UPCOMING PUBLIC HOLIDAYS

Households may put out SEVEN BLACK, FOUR GREEN and an UNLIMITED number of BLUE bags on their weekly collection day.
Additional tied bundles of branches are allowed if they are shorter than a meter in length and can be picked up by one person.

PLEASE TAKE NOTE OF HOUSEHOLD REFUSE REMOVAL SCHEDULE OVER THE UPCOMING PUBLIC HOLIDAYS
29 May 2024 (General Elections) – Collection as per normal schedule

ALL BUSINESS REFUSE WILL BE COLLECTED ON MONDAYS, WEDNESDAYS AND FRIDAYS.
REFUSE REMOVAL DAYS

MONDAY: Blanco, Riverlea, Heatherpark, Heatherlands, Glen Barrie, Kraaibosch, Groenkloof, Blue Mountain Village, Herold’s Bay, Victoria Bay, Rondevlei area (George side)

TUESDAY: Levallia, Rosemoor, Conville, Protea Park, Parkdene, Ballotsview, Borchards, Lawaaikamp, Thembalethu, Wilderness, Constantia Kloof, Kleinkrantz

WEDNESDAY: Camphersdrift, Fernridge, Denneoord, Bo-Dorp, Blommekloof, Tweerivieren, Hoogekraal, Hoekwil, Touwsranten farm areas

THURSDAY :Wilderness Heights, Dormehlsdrift, George South, Le Grand, Bos en Dal, Groeneweidepark, Sinksabrug, Herold, Geelhoutboom, Eselsjacht, Hansmoeskraal, Jonkershoek, Rooirivierrif, Pacaltsdorp, Rosedale, Waboomskraal, Touwsranten village

FRIDAY: Glenwood, Loerie Park, Eden George, Genevafontein, Denver Park, Bergsig, Eastern Extension

BUSINESSES: Monday, Wednesday and Friday

CONTACT
George Municipality Environmental Services
82 Meade Street, George. Phone 044 802 2900

Unplanned water outage in Wilderness

A pipe has burst on Anchorage Lane, impacting several areas.

The affected areas include The Dunes, South Side, George Rd (CBD), Spar, Wilderness Hotel, Milkwood Village, 10th Avenue, and Anchorage Avenue.

Kindly note that a water cart will be stationed at the Wilderness Hotel parking lot for the convenience of the residents and businesses in the affected areas.