The public is advised that due to Covid-19 protocol, the Finance Cashier Hall and Ground floor offices at the Main Municipal building, York Street, will remain closed and only reopen by 10am today 23 June 2021.We apologize for any inconvenience. Alternative payment options are given below.
Ratepayers are requested to use one of the below-mentioned methods to make payments.
Accounts can be paid via electronic transfer (EFT – see details below), via pay@ mobile applications (see details below) and at Pick n Pay, Checkers, Shoprite, USave and SPAR.
Please take your most recent available account statement with you so that the shop can access the bar code that connects your payment to your GRG account number.
Bank Details for electronic payment (please note bank details changed 1 December 2020)
The old account is being phased out so please amend as soon as possible. For now it is still active and payments made so far will have been received.
If you have a debit order on your account, details will automatically be updated. If you have created an account for online banking, please delete the old account and create a new one with the details as below.
First National Bank (FNB)
Account Type: Public Sector Cheque Account
Account Name: George Municipality
Account Number: 62869623150
Branch Code: 210554
Swift Code: FIRNZAJJ
Reference: your GRG account number
Proof of payment to be sent to firstname.lastname@example.org
pay@ mobile applications
Download Masterpass, Snapscan or Zapper application on your mobile phone and complete your profile.
Load your credit or debit card.
To pay the account, open ‘Wallet’ inside the App you have downloaded and scan the QR code (the black square with the little squares inside it on the bottom right of your account).
Enter the amount you are going to pay and complete the transaction.
The App will confirm your successful, secure transaction.
You can also use the following link for payment of your account:
Click on the link and enter the Pay@ reference number (number starting with 11413) which appears on your account. Your customer information will appear with payment options to choose from.
Prepaid electricity purchases
The electricity token is automatically sent to the client via SMS or email.
Mobile apps belonging to banks also have a pre-paid electricity purchase function.
For prepaid enquiries please contact 044 873 5474.
General enquiries to email@example.com or 044 801 9111.
Please provide your GRG account number with all enquiries.
Please note that limited assistance is available as personnel may be working offline.
Credit Control enquiries: 044 801 9111