Notices

Update: Water restored to Heather Park area. Issued by George Mun 29 March 2023 at 14h50

Update Public Notice: George Municipality is currently migrating its existing telecommunications system onto a new system. Technicians are busy merging the different telephone lines into the new system and the public may have difficulty reaching certain telephone numbers at the organisation for today (29 March 2023).

According to the technicians, all lines should be up and running by 14h00 today. If the public experience any municipal-related emergencies please contact our emergency number on 044 801 6300 or for specific fire-related emergencies on 044 801 6311. The George Municipality switchboard number 044 801 9111 is operational but very busy putting calls through to Directorates. We call on the public to please be patient during this transition and apologise for any inconvenience. Issued by George Mun 29 March at 12h30.

Unplanned power outage: Our Electrotechnical Directorate had to cut electrical supply to a portion of Uniondale because of an emergency electrical repair due to a faulty low-voltage cable. Areas affected include Skou, Van Riebeeck, Schoeman and a portion of Voortrekker Streets. The estimated time of repair is 16h00. Issued by George Municipality 29 March 2023 at 10h45

GARDEN ROUTE DAM LEVEL – Water Restrictions remain in place
Issued 27 March 2023,  George Municipality

Percentage storage at new raised dam wall height                         89,44
Rainfall for previous 7 days:                                                                 12 mm  (Measured up to and including 27 March 2023)

The co-operation of all users of municipal water is essential and is greatly appreciated.

Follow this link for the detailed Stricter Water Restrictions in English/Afrikaans and Isixhosa.
https://www.george.gov.za/george-doc-categories/public-notices/general/

Contraventions of the Water Restrictions can be reported on 0800 424477.
Report water leaks and burst pipes to 044 801 9262/66 or after hours at 044 801 6300, as soon as you notice them.

The Workers Collection Point (WCP) which is situated on 12 Industrial Street, George Industrial was established for private individuals and businesses to utilise as a central point for those who wish to employ temporary workers and for job seekers to avail themselves for employment opportunities.

The George Municipality is requesting employers in George and people looking for employment to fully utilise this facility. The WCP is the only authorised place for job seekers and pick-up of job seekers. The WCP is staffed by officials from the George Municipality’s Economic Development Department. What makes the WCP reliable and safe for both job seekers and employers – is that it is run professionally – with the registration of job seekers, capturing their personal information including names, identification documents and addresses as well as details of the employers to ensure adequate management of the whole process.

The WCP is situated at 12 Industrial Street, George Industrial and operates between 07:45 and 15:00, Monday to Friday. It is staffed by two officials from the Planning and Development Department.

Kevin Abrahams, Email: kabrahams@george.gov.za

Ongeziwe Mthongwana, Email: omthongwana@george.gov.za

For enquiries, please phone the office on 044 801 9173.

Stage 1 loadshedding will be implemented from 16:00 today until 05:00 on Monday. Thereafter, Stage 2 loadshedding will be implemented from 05:00 until 16:00 on Monday followed by Stage 3 loadshedding until 05:00 on Tuesday. On Tuesday and Wednesday Stage 1 loadshedding will be implemented from 05:00 until 16:00 and Stage 2 loadshedding will be implemented from 16:00 until 05:00.

George will be affected as follows:

Monday 27/03/2023
18:00 – 20:30

Tuesday 28/03/2023
02:00 – 04:30

Wednesday 29/03/2023
00:00 – 02:30
08:00 – 10:30

Uniondale will be affected as follows:

Sunday 26/03/2023
21:00 – 23:30

Monday 27/03/2023
21:00 – 23:30

Tuesday 28/03/2023
05:00 – 07:30

Wednesday 29/03/2023
03:00 – 05:30
11:00 – 13:30

Unplanned power outage in Hoekwill. Please be aware and be cautious, as the power line is on the ground.

Issued by George Municipality
24/03/2023 @19:30

Loadshedding will remain at Stage 2 until 05:00 on Saturday. Thereafter, Stage 1 load-shedding will be implemented until 16:00 on Saturday. Then Stage 2 load-shedding will be implemented from 16:00 on Saturday until 05:00 on Sunday when load-shedding will be suspended. On Sunday, Stage 1 load-shedding will be implemented from 16:00 until 16:00 on Monday.

George will be affected as follows:
Friday 24/03/2023
None

Saturday 25/03/2023
02:00 – 04:30
10:00 – 12:30

Sunday 26/03/2023
18:00 – 20:30

Monday 27/03/2023
18:00 – 20:30

Uniondale will be affected as follows:
Friday 24/03/2023
None

Saturday 25/03/2023
13:00 – 15:30

Sunday 26/03/2023
21:00 – 23:30

Monday 27/03/2023
21:00 – 23:30

The George Municipality embarked on process to phase in a new electricity tariff structure. This process started on 1 July last year, and is in line with the National Energy Regulator of South Africa (NERSA) approved cost of supply study for George as well as the municipal Electricity Pricing Policy. The  municipality has been effecting these changes in a variety of ways so as to limit the impact on our consumers as far as possible.

PHASE ONE ROLLOUT – has included to date:  

• Consumers were provided with an opportunity to select their Amperage capacity, in line with their household power requirement.
• Consumers who had not yet made a selection for their capacity (AMPS) by 1 July 2022, were then placed on a capacity selected by the municipality. The capacity selection is based on the consumers  historic consumption (12 months prior). The option remains open for these consumers to make a change and select their own capacity.
• George Municipality has sent out field teams to visit residents at home and implement the changes, where for example a resident has applied and chosen a capacity for their house; and/or where no selection was made and the municipality then applied a capacity based on historic consumption.
• Consumers were also given the opportunity to make a capacity selection while a field team was at their home – so doing to minimise the impact of a Consumer making a choice which then does not work for them and having to get the field team in back to make a change again.
• Communication through various platforms continued to request consumers to make their selection timeously.

Thousands of Consumers have had the Capacity (AMPS) addressed  through either their own selection OR by the municipal capacity selection
George Municipality has already successfully implemented power limit adjustments on thousands of it’s prepaid meter base, through the work done by field staff following the applications received from consumers for a specific capacity or by the municipality making the decision for Phase 1 power limit based on historic consumption. The field teams will continue to go out weekly to do Amperage limit roll-out and site inspections on prepaid meters.

IMPORTANT TO NOTE: Consumers who have already made their selection will NOT be affected by Phase 2 of the Power Limit Adjustment Project .

What about Consumers who have not yet made a selection?
The consumers who have not made a selection yet or who are not happy with the selection made by the municipality based on historical consumption,  are encouraged to do so speedily on the details shared below. The first and most preferred option is always for our consumer to select the capacity their require. Consumers are allowed one opportunity per financial year to make such a change in capacity.

PHASE TWO ROLLOUT – POWER LIMIT ADJUSTMENT PROJECT will take place as follows:
From the 1^st April 2023, the municipality will Apply the following Capacity Selection based on the historic consumption:

• If consumer had a 12 month average historic monthly consumption of above 400 units (kWh) and below 600 units (kWh), the consumer will be placed on a 30A;
• If consumer had a 12 month average historic monthly consumption of above 600 units (kWh) the consumer will be placed on a 40A;
• Indigents consumer will not be impacted by this phase, as all indigent consumers are dealt with in line with the Indigent Policy.
• All consumer who have already made their selections will not be impacted.

Key Reminders on the applicable Electrical Tariffs are:

• Small Domestic and Commercial tariffs (that is Prepaid and conventionally metered Consumers) are linked to the capacity limit of supply they choose.
• Consumers who are willing to manage their loads within a capacity limited to 20 Amps Single Phase are offered a subsidised tariff with no fixed charges.
• All Consumers who require more than 20 Amp capacity are charged a phased-in Cost Reflective Tariff with:

• a Fixed Basic Charge,
• a Capacity Charge depending on the capacity limit of the supply and
• a lower Energy Charge.

• Bulk consumers have all been moved to a Time of Use tariff.
• Small Scale Energy Generators (SSEG) consumers are subject to fixed and Time of Use energy charges. Further information on understanding the potential electricity cost and management of loads, and how to make a decision about the capacity you can choose will be provided.

Bear this in mind when making your choice:

• Capacity selection by the municipality based on the consumers historic consumption was for a financial break-even to reduce the impact on the customer and not necessarily to confirm the capacity required .
• The Municipality cannot determine the optimal capacity required with the available meter data, therefore consumers must determine what their energy and capacity requirements are.
• The municipality has noted that customers are selecting the capacity as low as possible to reduce cost without understanding the implications. This is evident by the number of upgrades required once a selection is implemented. Please consider your selection carefully.

Do you want to discuss your energy consumption and find out what the best Capacity will be for your needs, phone 044 801 9243, have your Municipal Account Number and Prepaid Meter Number handy OR email your query to elec.applications@george.gov.za

Link to Application Form to Select Capacity
https://www.george.gov.za/wp-content/uploads/2022/05/GM-APPLICATION-FORM-_SELECTION-OF-ELECTRICITY-SUPPLY-CAPACITY.pdf

Link to Bulk Demand Application Form
https://www.george.gov.za/wp-content/uploads/2022/06/20220606-Bulk-Application-Form_Notify-Demand.pdf

Link to Excel Calculator  – establish how many units you will receive for cash value and do the comparisons with selection of either 30/40/50 or 60 Amps
https://www.george.gov.za/wp-content/uploads/2022/06/Elec-Tariff-Easy-Customer-test.xlsx
Note: The excel spreadsheet must be downloaded from the link and enabled for editing. It will not work on cellphones that do not have Excel Viewer (XLXS Reader)