George Municipality would like to inform residents and businesses that filming will take place at the George Arts Theatre from 2 to 4 March 2026.
Parking bays in front of and near the theatre will be temporarily closed daily from 08:00 to 20:00.
The production company will comply with all municipal requirements to minimise disruption and ensure public safety.
Thank you for your cooperation and understanding.
Please join us for the Special Council Meeting today, 27 February 2026, at 11H00
👉 Click on the link below to access the live stream via our YouTube Account
Free Basic Water Allowance
Every residential account gets 6 kℓ of free water per month, this equates to (6kℓ x 12 months) = 72kℓ per year.
To make billing fair, and accurate the free water is now applied per day: 72 kl per year÷365.25 (average days in an entire leap cycle)≈0.197 kl per day
This means your free allowance depends on the number of days between meter readings, not just a fixed 6 kℓ per reading.
Examples
29-day reading: 29 × 0.197 kℓ ≈ 5.7 kℓ free
32-day reading: 32 × 0.197 kℓ ≈ 6.3 kℓ free
Small amounts on your bill (e.g., R2–R5) simply reflect water used above the free allowance.
✅No extra charges
✅No loss of free water
✅Billing is now accurate and fair
System Estimates Reversal
When your meter reading is estimated and an actual reading is later obtained the system will automatically reverse all estimated charges from the date of the last estimate and recalculate your water consumption using the per-day method.
In this case, the system will reverse the December and January estimates and recalculate your total consumption from 15/10/2025 to 19/01/2026.
If we estimated that you used 44 (22+22) kilolitres, but the real reading later shows you actually used 62 kilolitres between the previous and current reading dates:
Previously, this correction was done manually via back-end journals. The new system automates it, making your billing more accurate, transparent, and fair.
Additional Information:
Customers may also receive a statement that shows their water charges split between:
George Normal tariffs
George Emergency Level 2 tariffs: 19 December 2025
George Emergency Level 3 tariffs: 5 January 2026
Haarlem and Uniondale Emergency Level 3 tariffs: 9 January 2026
These charges are calculated pro-rata based on the number of days each tariff applied during the billing period.
George Municipality has launched the new George Citizen Portal, which allows residents to view, download and print their municipal statements online.
How you will receive your statement
• Monthly municipal statements will still be sent by email as PDF attachments and via SMS with a secure link on the day of billing.
The second reminder SMS will only include the amount outstanding based on the debtors ageing.
• The portal is an additional option for viewing and managing your account online. Here you can also access the more detailed version of the statement.
Important information for registration
• Statements will appear on the portal after they have been issued by email and SMS.
• Use your new municipal account number when registering. Using old account numbers will cause registration to fail. Your new account number appears on your statement.
• The ID number or registration number must match the municipality’s records, or registration will fail.
• For business accounts, select the correct identification type and enter the business registration number.
• If you are unsure of your account or identification details, please contact the municipality for assistance before registering.
How to access the portal
• Visit www.george.gov.za and click the ACCOUNTS VIEW button to access the Platinum Citizen Portal.
• A step-by-step video guide is available on the George Municipality YouTube channel:
https://tinyurl.com/3evu6dn3
Need help?
• Email: accounts@george.gov.za
• Call: 044 801 9111 (during office hours)
📍Location: George, Pacaltsdorp Community Hall
🗓️ Date: 24 February 2026
⏰ Time: 09:00- 16:00
