George Municipality is pleased to announce that the function to pay your account has been successfully launched on the My Smart City – George App. Simplify how you communicate and transact with the George Municipality.
Once you have downloaded the My Smart City APP via the Apple App Store or the Google Play Store you need to register your Account details. Verification of your Account details may take 1-2 days and thereafter you are able to pay your account.
You will receive confirmation of your payment via the APP.
Get Your Account Registered/ Verified
1. Go to your Apps home screen
2. Tap on My Municipality
3. Tap on the Municipal accounts icon
4. Tap the Add Account
5. Complete all relevant fields. (Please note that you can only proceed once you have selected your location under your profile.)
6. Verification of your Account details may take 1-2 days and thereafter you are able to pay your account
7. Once your Account Icon has turned green (i.e it is verified) select the municipal bill you would like to pay or select the All icon to settle your bills in one settlement.
Paying Your Account
1. Once your Account has been verified,
2. Tap on the bar and click on Pay Account
3. Fill in the amount you would like to pay
4. Click Pay Account
5. Complete all relevant fields under Card Details
6. Tap Pay Now
7. Select the municipal bill you would like to pay or select the All icon to settle your bills in one settlement
8. Confirmation of payment will be received via the APP.
The My Smart City – George App simplifies Service Delivery for the Resident:
• Log municipal faults;
• Receive local alerts and notifications;
• Chat to an Agent during office hours;
• Access and pay your municipal bill;
• Submit self-read meter readings;
• Have the opportunity to complete Customer Satisfaction Surveys;
• and let you contribute to the Integrated Development Plan (IDP) without needing to attend meetings;
• and gives you Access to Business listings/ Events for George and surrounds.
George Municipality has partnered with My Smart City to bring a tailored one-stop solution to your service delivery needs.
Watch Video on paying your account via the APP https://youtu.be/dU0mGaZCzH0
Download NEW My Smart City – George APP via the Apple App Store, the Google Play Store or via the My Smart City website www.mysmart.city or Scan the QR Code which can also be found on your current municipal statement! Should you have any issues with registering please contact email@example.com