QUICK FACTS: Prepaid Credit Control and Overdue Debt
Why do Prepaid Meters Get Blocked
Your prepaid meter is blocked only as a last resort, here is why?
• Unpaid Municipal Account:
If you have outstanding payments on your municipal account and all efforts to contact you have failed.
• Attempts to Contact:
After multiple attempts to reach you regarding the unpaid balance, we block your prepaid meter. This prompts you to visit us and discuss payment arrangements.
• Legally Mandated Measure:
Prepaid meter blocking aligns with the Municipal Systems Act’s requirements for credit control on overdue accounts.
• Overdue debts:
Are recovered through the prepaid electricity meter system, as per the Credit Control and Debt Collection Policy. This means that if you have not paid your account in full, when you purchase prepaid electrical units from a vendor, 50% of your overdue debt will be paid off by your purchase, and the remaining amount will reflect as pre-paid electricity units.
Contact for Assistance
Phone the municipality’s debt control section at 044 801 9111
during office hours or 072 501 1843 after hours or via email creditcontrol@george.gov.za
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#VINNIGE FEITE: Voorafbetaalde kredietbeheer en agterstallige skuld
Hoekom Word Voorafbetaalde Meters Geblokkeer
U voorafbetaalde meter word slegs as ‘n laaste uitweg geblokkeer, hier is waarom?
• Onbetaalde Munisipale Rekening:
As u uitstaande betalings op u munisipale rekening het en alle pogings om u te kontak misluk het.
• Pogings om Kontak te Maak:
Na verskeie pogings om u te bereik aangaande die onbetaalde saldo, blokkeer ons u voorafbetaalde meter. Dit nooi u uit om ons te besoek en betalingsreëlings te bespreek.
• Wetlik Gemagtigde Maatreël:
Die blokkering van voorafbetaalde meters stem ooreen met die vereistes van die Munisipale Stelselwet vir kredietbeheer op agterstallige rekeninge.
• Agterstallige skuld:
Word verhaal deur die voorafbetaalde elektrisiteitsmeterstelsel, volgens die Kredietbeheer- en Skuldinvorderingsbeleid. Dit beteken dat as jy nie jou rekening ten volle betaal het nie, wanneer jy voorafbetaalde elektriese eenhede van ‘n verkoper koop, 50% van jou agterstallige skuld deur jou aankope afbetaal sal word, en die oorblywende bedrag sal as voorafbetaalde elektrisiteitseenhede weerspieël word.
Kontak vir Hulp:
Vir hulp, bel die munisipaliteit se afdeling vir skuldbeheer by
044 801 9111 gedurende kantoorure of 072 501 1843 na-ure,
of per e-pos creditcontrol@george.gov.za
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#IINKCUKACHA EZIKHAWULEZILEYO: Ulawulo lwentengo yombane ohlawulelwa ngaphambili neTyala elisemva
Kutheni Izixhobo zokulinganisa umbane oHlawulelwa ngaphambili zivalwa?
Isixhobo sokulinganisa umbane ohlawulelwa ngaphambili sakho sivalwe kuphela njengecebo lokugqibela, nasi isizathu?
• I-akhawunti kaMasipala engahlawulwanga:
Ukuba uneentlawulo ezingekahlawulwa kwi-akhawunti yakho kamasipala kwaye zonke iinzame zokuqhagamshelana nawe aziphumelelanga.
• Iinzame zokuQhagamshelana nawe:
Emva kweenzame ezininzi zokufikelela kuwe malunga nentsalela ye-akhawunti yakho engekahlawulwa, siyasivala isixhobo sakho sokulinganisa umbane ohlawulelwa ngaphambili. Oku kukukhuthaza ukuba usindwendwele kwaye uxoxe ngamalungiselelo entlawulo.
• Inyathelo eliGunyaziswe ngokusemthethweni:
Ukuvalwa kwesixhobo sokulinganisa umbane ohlawulwa ngaphambili kuhambelana neemfuno zoMthetho weeNkqubo zikaMasipala zolawulo lwetyala kwii-akhawunti ezidlulelwe lixesha.
• AMATYALA ASEMVA
Iintlawulo zawo zifunyanwa ngenkqubo yesixhobo sokulinganisa umbane ohlawulelwa ngaphambili, ngokoMgaqo-nkqubo woLawulo lweTyala nokuQokelelwa kwamaTyala. Oku kuthetha ukuba, xa ungayihlawulanga ngokupheleleyo i-akhawunti yakho, xa uthenga iiyunithi zombane ohlawulelwa ngaphambili kumthengisi, ama-50% etyala lakho esele lisemva aya kuhlawulwa ngokuthenga kwakho, kwaye imali eseleyo iya kubonakala njengeeyunithi zombane ohlawulelwa ngaphambili.
Iindlela zoqhagamshelwano loNcedo:
Tsalela icandelo lolawulo lwamatyala likamasipala kwa- 044 801 9111/ 072 501 1843 ngamaxesha
