Notices

Following the sewer mainline failure on 22 December 2025, the intersection of Knysna Road and Madiba Drive remains fully closed.

Work on the permanent repair of the sewer main is now underway as scheduled. All required materials have been secured, and the appointed contractor is on site conducting preparatory works.

These include further excavation of the affected area, locating and safeguarding existing underground services, and protecting the critical Glass Reinforced Plastic (GRP) water main that was exposed over the weekend.

This preparatory phase is essential to prevent service interruptions, mitigate risk to surrounding infrastructure, and ensure safe working conditions during construction.

As part of the permanent solution, a new manhole is being constructed on the existing sewer line and is progressing satisfactorily.

Final planning for the sewer switchover will be completed once all services have been fully identified and the damaged section of pipe has been completely exposed and assessed.

At present, the switchover is provisionally scheduled for the latter part of the week, outside of peak hours and subject to favourable weather conditions, to reduce the impact of elevated wastewater flows from the catchment area.

The intersection will remain closed until further notice.
The public is advised to avoid the area and use the approved detour routes.
Motorists are urged to drive with caution and comply with all traffic signage and directions from officials on site.

Further updates will be issued should there be any change to the current status.

💧 As we close the year and enter the peak summer season, Level 2C Water Demand Management Measures remain in place in George.
Every drop saved today protects our water tomorrow.

🚰 Let’s carry water-wise habits into the new year — at home, work and while hosting visitors.

💦 Report leaks or water misuse:
📞 044 801 9262 / 66 (office hours) | 044 801 6300 (after hours)
🚨 Violations: 044 801 6350 (office hours) | 044 801 6300 (a/h)
#GeorgeMunicipality #WaterDemandManagement #EveryDropCounts

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💧 Terwyl ons die jaar afsluit, bly Vlak 2C Waterverbruiksbestuursmaatreëls van krag in George.
Elke druppel wat vandag gespaar word, beskerm môre se water.

🚰 Neem waterwys gewoontes saam die nuwe jaar in.

💦 Rapporteer lekkasies of misbruik:
📞 044 801 9262 / 66 | 044 801 6300 (na-ure)
🚨 Oortredings: 044 801 6350 | 044 801 6300

#GeorgeMunisipaliteit #Waterbestuur #ElkeDruppelTel

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💧 Njengoko unyaka usiya esiphelweni, amanqanaba e-2C aqhubeka nokusebenza eGeorge.
Ithontsi ngalinye esiligcinayo namhlanje likhusela ikamva.

🚰 Masingenise unyaka omtsha sisebenzisa amanzi ngobulumko.

💦 Xela ukuvuza okanye ukusetyenziswa gwenxa:
📞 044 801 9262 / 66 | 044 801 6300
🚨 Ukophula imithetho: 044 801 6350 | 044 801 6300
#UMasipalaWaseGeorge #GcinaAmanzi #AmathontsiAbalulekile

🌿 Gardens may only be watered using buckets or watering cans.
🚫 No hoses or irrigation systems allowed.

💦 Report leaks or water misuse:
📞 044 801 9262 / 66 (office hours) | 044 801 6300 (after hours)
🚨 Violations: 044 801 6350 (office hours) | 044 801 6300 (a/h)

#GeorgeMunicipality #WaterDemandManagement #EveryDropCounts

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🌿 Tuine mag slegs met emmers of gieters natgemaak word.
💦 Rapporteer lekkasies of misbruik:
📞 044 801 9262 / 66 | 044 801 6300 (na-ure)
🚨 Oortredings: 044 801 6350 | 044 801 6300

#GeorgeMunisipaliteit #Waterbestuur #ElkeDruppelTel

************
🌿 Igadi mayinkcenkceshelwe kuphela ngeebhakethi okanye iijagi.
💦 Xela ukuvuza okanye ukusetyenziswa gwenxa:
📞 044 801 9262 / 66 | 044 801 6300
🚨 Ukophula imithetho: 044 801 6350 | 044 801 6300

#UMasipalaWaseGeorge #GcinaAmanzi #AmathontsiAbalulekile

Percentage storage at new raised dam wall height: 45,68 %

Rainfall for the previous days:                                    16.1 mm
(Measured from 22 – 29 December 2025)

Please see the link to 2C water restrictions implemented as of 4 December 2025: http://tinyurl.com/3439h4n7

The cooperation of all users of municipal water is essential and is greatly appreciated.

Following the sewer mainline failure on 22 December 2025, the intersection of Knysna Road and Madiba Drive remains fully closed and has been secured as an active construction site with proper barricades in place.

A temporary sewer solution is operational, and the Municipality is currently sourcing materials required to replace the damaged sewer line in January.
The intersection will remain closed until further notice.

The public is advised to avoid the area and make use of the approved detour routes.
Motorists are urged to proceed with caution and follow all traffic signage and instructions.

Further communication will be issued should the situation change.

The George Municipality is pleased to announce the launch of the updated Platinum Citizen Portal, designed to give residents easy access to view and manage their municipal account information.

Important Information

• The portal will be active from 12:00 on 24 December 2025, after December billing statements have been issued. Residents will not be able to view statements before this time.
• Only new account numbers must be used when registering on the portal. The use of old account numbers may result in access errors.
• A video help guide is available to assist residents with registration and navigation of the portal. The updated video has been published on the George Municipality YouTube channel and can be accessed here: https://tinyurl.com/3evu6dn3
• Once registered, residents can view, download and print their municipal statements via the Platinum Citizen Portal which is accessed via the ACCOUNTS VIEW button on the website – https://www.george.gov.za/
• For further assistance, contact the municipality at accounts@george.gov.za or call 044 801 9111 during office hours.

Payment Options – George Municipality

• Download the My Smart City app, register and pay once your account is verified.
• Pay directly into George Municipality’s bank account (use your new GRG account number as reference).
• Pay at Pick n Pay, Woolworths, Boxer, Game, Spar, Pep, Ackermans, Shoprite and Usave or in person at municipal facilities. Pay by scanning the barcode on your municipal account statement.

OPENBARE KENNISGEWING: NUWE PLATINUM BURGERPORTAAL VIR MAANDELIKSE REKENINGSTATE

Die George Munisipaliteit kondig met trots die bekendstelling van die opgedateerde Platinum Burgerportaal aan, wat inwoners maklike toegang bied om hul munisipale rekeninginligting te sien en te bestuur.

 Belangrike Inligting

• Die portaal sal vanaf 12:00 op 24 Desember 2025 aktief wees, nadat die Desember-rekeningstate uitgereik is. Inwoners sal nie voor hierdie tyd hul state kan sien nie.
• Slegs nuwe rekeningnommers moet gebruik word wanneer op die portaal geregistreer word. Die gebruik van ou rekeningnommers kan toegangsfoute veroorsaak.
• ’n Video-gidshulp is beskikbaar om inwoners te help met registrasie en navigasie van die portaal. Die opgedateerde video is op die George Munisipaliteit se YouTube-kanaal beskikbaar en kan hier gekyk word: https://tinyurl.com/3evu6dn3
• Nadat hulle geregistreer het, kan inwoners hul munisipale rekeningstate sien, aflaai en druk via die Platinum Burgerportaal toeganklik deur die ACCOUNTS VIEW knoppie: https://www.george.gov.za/
• Vir verdere hulp, kontak die munisipaliteit by accounts@george.gov.za of skakel 044 801 9111 gedurende kantoorure.

Betalingsopsies – George Munisipaliteit

•  Laai die My Smart City-toepassing af, registreer en betaal sodra jou rekening geverifieer is.
• Betaal direk in George Munisipaliteit se bankrekening (gebruik jou nuwe GRG-rekeningnommer as verwysing).
• Betaal by Pick n Pay, Woolworths, Boxer, Game, Spar, Pep, Ackermans, Shoprite en Usave of of persoonlik by munisipale fasiliteite. Gebruik die strepies-kode op jou munisipale rekeningstaat.

A major sewer mainline failure last night, has resulted in the formation of a sinkhole, compromising the structural integrity of the intersection at Knysna Road and Madiba Drive (close to Pine Lodge). The damage affects the entire intersection footprint, requiring specialist assessment and investigation before permanent repairs can commence.

A temporary connection was installed overnight to accommodate sewer flow and prevent further system overload while long-term repair options are being evaluated.

At this stage, no final Estimated Time of Repair (ETR) can be confirmed. Technical teams are on site and actively investigating permanent repair solutions. Further updates will be issued as soon as more information becomes available.

Road Closures

•  The intersection of Knysna Road and Madiba Drive remains fully closed
• One lane of Knysna Road, in the direction of the Garden Route Mall, remains closed
• Traffic Services and Law Enforcement remain on site to manage traffic flow and ensure public safety

Approved Detour Routes:

• No entry from Knysna Road (George / Garden Route Mall direction) into Madiba Drive
• No left turn from Pine Lodge exit.

Detour Options (See attached graphic)

• Madiba Drive → Zondagh Street → Rijk Tulbach Street → 5th Street → Knysna Road
• Clear detour signage and concrete barricades are in place.
• Motorists are urged to reduce speed, exercise caution and follow all traffic signage and instructions from officials on site.

Further updates will be communicated as information becomes available.

Following the failure of a SEWER mainline which created a sinkhole on the corner of Knysna Road and Madiba Drive, the intersection has been FULLY CLOSED with a single lane of Knysna Road CLOSED in the direction Garden Route Mall.

Motorists are requested to reduce speed and drive with caution in this area due to heavy machinery being used in the repair.

A detailed notice will be issued on the repair itself later this morning.

Percentage storage at new raised dam wall height 46,63 %
Rainfall for the previous days: 4.2mm (Measured from 16 – 22 December 2025)

Please see the link to 2C water restrictions implemented as of 4 December 2025: http://tinyurl.com/3439h4n7
The cooperation of all users of municipal water is essential and is greatly appreciated.