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Notices

New Platinum Citizen Portal for viewing of Monthly Accounts

The George Municipality is pleased to announce the launch of the updated Platinum Citizen Portal, designed to give residents easy access to view and manage their municipal account information.

Important Information

  • The portal will be active from 12:00 on 24 December 2025, after December billing statements have been issued. Residents will not be able to view statements before this time.
  • Only new account numbers must be used when registering on the portal. The use of old account numbers may result in access errors.
  • A video help guide is available to assist residents with registration and navigation of the portal. The updated video has been published on the George Municipality YouTube channel and can be accessed here: https://tinyurl.com/3evu6dn3
  • Once registered, residents can view, download and print their municipal statements via the Platinum Citizen Portal which is accessed via the ACCOUNTS VIEW button on the website – https://www.george.gov.za/
  • For further assistance, contact the municipality at accounts@george.gov.za or call 044 801 9111 during office hours.

Payment Options – George Municipality

  • Download the My Smart City app, register and pay once your account is verified.
  • Pay directly into George Municipality’s bank account (use your new GRG account number as reference).
  • Pay at Pick n Pay, Woolworths, Boxer, Game, Spar, Pep, Ackermans, Shoprite and Usave or in person at municipal facilities. Pay by scanning the barcode on your municipal account statement.


OPENBARE KENNISGEWING: NUWE PLATINUM BURGERPORTAAL VIR MAANDELIKSE REKENINGSTATE

Die George Munisipaliteit kondig met trots die bekendstelling van die opgedateerde Platinum Burgerportaal aan, wat inwoners maklike toegang bied om hul munisipale rekeninginligting te sien en te bestuur.

 Belangrike Inligting

  • Die portaal sal vanaf 12:00 op 24 Desember 2025 aktief wees, nadat die Desember-rekeningstate uitgereik is. Inwoners sal nie voor hierdie tyd hul state kan sien nie.
  • Slegs nuwe rekeningnommers moet gebruik word wanneer op die portaal geregistreer word. Die gebruik van ou rekeningnommers kan toegangsfoute veroorsaak.
  • ’n Video-gidshulp is beskikbaar om inwoners te help met registrasie en navigasie van die portaal. Die opgedateerde video is op die George Munisipaliteit se YouTube-kanaal beskikbaar en kan hier gekyk word: https://tinyurl.com/3evu6dn3
  • Nadat hulle geregistreer het, kan inwoners hul munisipale rekeningstate sien, aflaai en druk via die Platinum Burgerportaal toeganklik deur die ACCOUNTS VIEW knoppie: https://www.george.gov.za/
  • Vir verdere hulp, kontak die munisipaliteit by accounts@george.gov.za of skakel 044 801 9111 gedurende kantoorure.

Betalingsopsies – George Munisipaliteit

  •  Laai die My Smart City-toepassing af, registreer en betaal sodra jou rekening geverifieer is.
  • Betaal direk in George Munisipaliteit se bankrekening (gebruik jou nuwe GRG-rekeningnommer as verwysing).
  • Betaal by Pick n Pay, Woolworths, Boxer, Game, Spar, Pep, Ackermans, Shoprite en Usave of of persoonlik by munisipale fasiliteite. Gebruik die strepies-kode op jou munisipale rekeningstaat.

UPDATE 4: ROAD CLOSURE & SEWER FAILURE – CNR KNYSNA ROAD & MADIBA DRIVE

A major sewer mainline failure last night, has resulted in the formation of a sinkhole, compromising the structural integrity of the intersection at Knysna Road and Madiba Drive (close to Pine Lodge). The damage affects the entire intersection footprint, requiring specialist assessment and investigation before permanent repairs can commence.

A temporary connection was installed overnight to accommodate sewer flow and prevent further system overload while long-term repair options are being evaluated.

At this stage, no final Estimated Time of Repair (ETR) can be confirmed. Technical teams are on site and actively investigating permanent repair solutions. Further updates will be issued as soon as more information becomes available.

Road Closures

  •  The intersection of Knysna Road and Madiba Drive remains fully closed
  • One lane of Knysna Road, in the direction of the Garden Route Mall, remains closed
  • Traffic Services and Law Enforcement remain on site to manage traffic flow and ensure public safety

Approved Detour Routes:

  • No entry from Knysna Road (George / Garden Route Mall direction) into Madiba Drive
  • No left turn from Pine Lodge exit.

Detour Options (See attached graphic)

  • Madiba Drive → Zondagh Street → Rijk Tulbach Street → 5th Street → Knysna Road
  • Clear detour signage and concrete barricades are in place.
  • Motorists are urged to reduce speed, exercise caution and follow all traffic signage and instructions from officials on site.

Further updates will be communicated as information becomes available.

UPDATE 3: Road Closed cnr Knysna Road and Madiba Drive

Following the failure of a SEWER mainline which created a sinkhole on the corner of Knysna Road and Madiba Drive, the intersection has been FULLY CLOSED with a single lane of Knysna Road CLOSED in the direction Garden Route Mall.

Motorists are requested to reduce speed and drive with caution in this area due to heavy machinery being used in the repair.

A detailed notice will be issued on the repair itself later this morning.

GARDEN ROUTE DAM LEVEL – 22 December 2025

Percentage storage at new raised dam wall height 46,63 %
Rainfall for the previous days: 4.2mm (Measured from 16 – 22 December 2025)

Please see the link to 2C water restrictions implemented as of 4 December 2025: http://tinyurl.com/3439h4n7
The cooperation of all users of municipal water is essential and is greatly appreciated.

Refuse Collection during the Festive Season

Households may put out SEVEN BLACK, FOUR GREEN, and an UNLIMITED number of BLUE bags on their weekly collection day.

Additional tied bundles of branches are allowed if they are shorter than a metre in length and can be picked up by one person.

*PLEASE TAKE NOTE OF HOUSEHOLD REFUSE REMOVAL SCHEDULE OVER THE FESTIVE SEASON*
25 December 2025 – Collection as per normal schedule – THURSDAY
26 December 2025 – Collection as per normal schedule – FRIDAY
1 January 2026 – Collection as per normal schedule – THURSDAY

*ALL BUSINESS REFUSE WILL BE COLLECTED ON MONDAYS, WEDNESDAYS, AND FRIDAYS, INCLUDING CHRISTMAS DAY.*
*ANY BUSINESS THAT WANTS EXTRA REFUSE COLLECTION DUE TO WASTE VOLUMES, CAN CONTACT THE REFUSE REMOVAL OFFICES TO MAKE SUCH ARRANGEMENTS AND MAKE PAYMENT ARRANGEMENTS.*

BLUE bags are for non-soiled recyclable materials, including plastic, paper, cardboard, glass, etc.
GREEN bags are for green waste, including organic kitchen waste such as fruit and vegetable peels, as well as garden waste, including grass cuttings, leaves, etc. No soil is allowed in green bags.
BLACK bags are for ‘wet’ waste, things that cannot be recycled.

*All refuse bags must be put out by 7 am on removal day.*

Please don’t put bags out the day or night before removal.

Please wrap broken glass in newspaper before placing it in bags to prevent injuries to workers.
A pack of 26 black bags is distributed to households quarterly.

Black and green bags are removed by George Municipality trucks, and blue bags are removed by service provider Henque Waste trucks, all on the same day.

Participating households will receive a maximum of two blue and two green replacement bags per week

Households or businesses that are actively recycling and require additional blue bags can collect from the municipality’s Environmental Services department or Henque Waste at the addresses listed below.

Households that regularly generate more than four green bags per week are advised to make use of a private garden or waste removal service.

*REFUSE REMOVAL DAYS*

*MONDAY:* Blanco, Riverlea, Heatherpark, Heatherlands, Glen Barrie, Kraaibosch, Groenkloof, Blue Mountain Village, Herold’s Bay, Victoria Bay, Rondevlei area (George side)
*TUESDAY:* Levallia, Rosemoor, Conville, Protea Park, Parkdene, Ballotsview, Borchards, Lawaaikamp, Thembalethu, Wilderness, Constantia Kloof, Kleinkrantz
*WEDNESDAY:* Camphersdrift, Fernridge, Denneoord, Bo-Dorp, Blommekloof, Tweerivieren, Hoogekraal, Hoekwil, Touwsranten farm areas
*THURSDAY:* Wilderness Heights, Dormehlsdrift, George South, Le Grand, Bos en Dal, Groeneweidepark, Sinksabrug, Herold, Geelhoutboom, Eselsjacht, Hansmoeskraal, Jonkershoek, Rooirivierrif, Pacaltsdorp, Rosedale, Waboomskraal, Touwsranten village
*FRIDAY:* Glenwood, Loerie Park, Eden George, Genevafontein, Denver Park, Bergsig, Eastern Extension

*BUSINESSES: Monday, Wednesday, and Friday*

*CONTACT DETAILS*

*REFUSE AND GREEN BAGS COLLECTION*
George Municipality Environmental Services
82 Meade Street, George.
Phone 044 802 2900
Black and Green bag-related enquiries: 044 802 2900

*Blue bag enquiries:*
Contact Person Name: Douw Bezuidenhout
Contact Number Office: 064 905 8180 (also WhatsApp)
Complaints Number: 072 592 6212
General Contact Email Address: admin@henquewaste.co.za
Complaints Contact Email Address: douw@henquewaste.co.za
Factory Address: 27 Rand St, George Industria, George, 6536
Website Address: www.henquewaste.co.za

Level 2C Water Demand Management Measures are in effect in George and surrounds.

Dam levels are under pressure — every drop counts.
🚰 Households, businesses, and visitors must reduce water use now to protect supply during the peak season.

💦 Report leaks or water misuse:
📞 044 801 9262 / 66 (office hours) | 044 801 6300 (after hours)
🚨 Violations: 044 801 6350 (office hours) | 044 801 6300 (a/h)
#GeorgeMunicipality #WaterDemandManagement #EveryDropCounts

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💧 Vlak 2C Waterverbruiksbestuursmaatreëls is in werking in George en omgewing.

Damvlakke is onder druk — elke druppel tel.
🚰 Huishoudings, besighede en besoekers moet waterverbruik dringend verminder.

💦 Rapporteer lekkasies of misbruik:
📞 044 801 9262 / 66 | 044 801 6300 (na-ure)
🚨 Oortredings: 044 801 6350 | 044 801 6300
#GeorgeMunisipaliteit #Waterbestuur #ElkeDruppelTel

*******************
💧 Amanqanaba e-2C oLawulo lokuSetyenziswa kwaManzi ayasebenza eGeorge.

Amanzi edama aphantsi koxinzelelo — ithontsi ngalinye libalulekile.
🚰 Amakhaya, amashishini nabakhenkethi kufuneka banciphise ukusetyenziswa kwamanzi.

💦 Xela ukuvuza okanye ukusetyenziswa gwenxa:
📞 044 801 9262 / 66 | 044 801 6300
🚨 Ukophula imithetho: 044 801 6350 | 044 801 6300
#UMasipalaWaseGeorge #GcinaAmanzi #AmathontsiAbalulekile

Water scarcity requires temporary disconnection of public beach showers

Due to ongoing severe water demand management measures, all public showers at municipal beaches and public swimming pools in George have been temporarily disconnected with immediate effect. This intervention has the full support of WESSA with regard to the Blue Flag beaches.

As part of the Municipality’s water-saving interventions, flow restrictors have been installed at all public beach facilities for some time. These devices reduce the volume of water released by limiting the flow rate, helping to conserve water while still allowing basic use. The current severe water demand management measures in place however, require additional action to protect the municipal drinking water supply.

Residents and visitors are urged to use water sparingly and responsibly at all times. If you notice a tap dripping or a shower running unnecessarily — whether at a gym, at home or any public facility — please take a moment to switch it off or report it. George Municipality thanks residents, businesses and visitors for their continued cooperation, understanding and commitment to saving water during this challenging period.

Every Drop Counts.

Looking for adventure, culture, good food, or a place to unwind? 🌊🌿✨

Get everything you need to explore George, Wilderness and Uniondale on our official tourism website:
👉 visitgeorge.co.za

From exciting things to do and upcoming events that might just tickle your interest, to a wide range of accommodation, restaurants, and hidden local gems – it’s all waiting for you in one place.

But hey… if you don’t have time to browse everything just yet, here are 70 things to get you started off 😉

So long, happy exploring, and we’ll see you out there!

PUBLIC NOTICE: Water Scarce Awareness Material Available – Download & Print

As water demand management measures remain in place at 2C, the George Municipality encourages all businesses to help promote responsible water use. Water Scarce Awareness and Water Saving Tip artwork is available on our website. Businesses are welcome to download and print these materials for display in areas such as reception areas, gyms, change rooms, restrooms, staff rooms and notice boards.

💧 The material includes Practical water-saving tips | Awareness posters and artwork | Information to encourage water-wise behaviour among staff and customers
📍 Access the material here: https://www.george.gov.za/civil-engineering/water/water-saving-tips/

By displaying these materials, businesses can play an important role in supporting the community’s efforts to save water and protect our limited resources.

Issuing of Temporary Driving Licences

The Driving Licence Testing Centre (DLTC) has noted an increase in late applications for the renewal of driving licence cards. Members of the public are advised that when applying for a new driving licence card and the issuing of a temporary driving licence, the same legal requirements apply, including eye testing. Vision standards differ according to the code of the driving licence applied for.

In many cases, where applicants do not meet the prescribed vision standards, the driving licence code may need to be downgraded. Such applications must be submitted to the Mobility Department and the Road Traffic Management Corporation (RTMC) for approval. Please note that both entities are closed for the festive season and will only resume operations on 05 January 2026. As a result, a temporary driving licence may not be issued, and the affected individual will not be permitted to operate a motor vehicle, as this would constitute driving without a valid licence.

In terms of Section 15(1)(f)(vi) of the National Road Traffic Act, Act 93 of 1996, a person is disqualified from obtaining or holding a learner’s or driving licence if he or she suffers from defective vision as determined in accordance with prescribed standards. This is further supported by Regulation 102, which deals with defective vision disqualifying a person from holding or obtaining a licence.

With regard to licence card validity, Regulation 108(5)(a) provides that a driving licence card expires five years from the date it was ordered from the Card Production Facility. Regulation 108(6)(a) further states that if a person applies for a new driving licence card on or before the expiry date, and the licence has not been suspended or cancelled, the existing card remains valid for up to three months after expiry, pending the issuing of the new card.

Drivers may continue to use their expired driving licence card during this period only if they are in possession of:
The expired driving licence card, and proof of application (receipt) for the new driving licence card.

Motorists are urged to apply for renewal well in advance of the expiry date of their driving licence cards to avoid inconvenience, delays, or the risk of being unable to legally operate a motor vehicle