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Public Notice: Internet and Telephone Outage at George Library

Due to a fire at the Tourism Office, the George Library is currently experiencing internet and telephone outages. The library’s internet and phone services rely on a server housed at the George Tourism Office, which has been affected by a fire. Consequently, all telephone lines at George Library are down, causing significant inconvenience for residents in Wilderness, Herold’s Bay, and surrounding farming communities.

Affected Services:

  • Telephone Services: All lines are currently down.
  • Telephonic Renewals and Reminders: Unable to process renewals, late book reminders, and interlibrary loans via phone.
  • Itron Electronic Payment Machine: Fines payments are affected, and receipts are issued manually.

Unaffected Services:

  • Public Internet and Wi-Fi: These services are running on the Provincial broadband and remain operational.
  • Book Issuance and Returns: Staff can still issue and return books.
  • SLIMS Online Catalogue and Information Retrieval: These functions are available.

Alternative Renewal Method:

To renew books, please use the following WhatsApp number: 066 289 2863

Library Hours:

  • Monday to Thursday: 09:00 – 18:00
  • Friday: 10:00 – 17:00
  • Saturday: 09:00 – 13:00

We apologise for the inconvenience and appreciate your understanding as we work to resolve these issues.