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Online submissions of water meter readings are welcomed and can be provided via the below email address along with the accountholder’s name, contact details and GRG account number.

Please note that meter readings are done per area at different times of the month, and it is important that your meter reading email is submitted around the same time as your area’s reading time. Please check the date of the previous reading at the bottom of your account to determine your meter reading slot.

The service provider, Electro Cuts, is doing the meter reading services for George Municipality. Consumers who have in the past sent water meter readings via email to the previous service provider, Ikapa, must please note the change in the email address for this purpose to Or submit through the My Smart City App submit self-meter readings and more with the My Smart City App. Download the app now on the Apple and Google Playstore!