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UPDATE 25: WEATHER-RELATED POWER OUTAGES IN PARTS OF GEORGE Issued by George Municipality, 17 May 2026 @ 11:00

Please see progress on areas mentioned below as well as updates for the day:
Residents are advised that the Electrical Engineering Services Directorate is aware of additional areas and individual properties that are still without electricity. These will be attended to as resources become available.
Please take note: Residents are kindly requested not to report single-house complaints as area complaints in an attempt to get processed first.
Following the severe weather conditions experienced earlier this week, as well as flooding during the previous week, municipal electrical teams initially focused on restoring high-voltage and medium-voltage networks to ensure that critical infrastructure remained operational.
To date, nearly 90% of George’s electricity supply has been restored.
The Electrical Engineering Services Directorate continues to operate in six operational zones, each under the supervision of a Senior Superintendent, to address multiple low-voltage outages.
Members of the public are urged to treat all power lines as live at all times.

PROCESS FOLLOWED WHERE TREES HAVE FALLEN ON POWER LINES
The line is isolated.
The tree is cut and removed.
Damaged poles are replaced.
Conductors are restrung and secured.
The line is re-energised.
Please note that the restoration and re-energising process can take several hours.
George Municipality is aware of a high number of low-voltage complaints affecting individual houses and streets. These are being attended to systematically by the various teams.
Residents who have reported outages and received reference numbers can be assured that their complaints are receiving attention. Unfortunately, no estimated times of restoration (ETRs) can be provided for all individual complaints.

RESTORATION PLAN FOR TODAY – 17 May
Heatherlands: Myrtle Street restoration ongoing
Bo Dorp: Pollie Gerber – 12 customers affected – restoration planned for today
Heather Park: Western side of Cypress, David Murry and Fir Streets progressing well – planned restoration today
Blanco De Rus – a tree has fallen on a line. We are getting a contractor to the difficult terrain to assess the fault – work will continue today
Rosemoor: Miller Street (9 houses affected) – restoration planned for today
Saasveld line: medium voltage line – repairs in progress today
Wilderness Mainline: Portions of Wilderness Heights, Heights Road delayed yesterday, will be restored today
Wilderness Heights Taaibos Road affects (40 customers). Had delays. Vegetation been cleared and line fixed but securing of the cable – planned restoration today
Hoekwil – Bitou Road – delays experienced due to thick vegetation – planned restoration today
Victoria Bay: M. Lammers Antiques, Vodacom tower and Overdale B&B. Excavation and medium-voltage repairs in progress. No ETR available.
Geelhoutboom area: Strawberry (small portion of cold storage affected, the rest of the farm has power. Planned restoration today
Herold’s Bay line: Elvis blue farms still progressing but delayed to unforeseen circumstances – repairs still ongoing
Sandkraal Road (Nelson Mandela Boulevard), Gongo Street, Hendricks Street, Dube Village and Silvertown: Mostly restored.
Zone 3, Thembalethu: Partially completed. Teams are restoring a medium-voltage cable today. Approximately 27 houses affected – planned restoration today
Zone 5, Thembalethu: Approximately 90% complete. Remaining houses will be restored today.
Thembalethu: 15th Street, Tshona Khona Informal Settlement and Bhushwa Street – planned to be restored today
New Dawn Park: Portions of Primrose restored (except for 1 client)
Pacaltsdorp: Beach Street to Hayden Street and parts of Heather Street. Teams to continue with repairs today. ETR tonight.

FULLY RESTORED
Pine Dew: Entire area affected
Rosemoor: Spandiel Street
Rosemoor: Canary Street
Blanco: Maitland Street
New Dawn Park: Aaron Street
Glenwood line behind the school, Saasveld, Nelson Mandela University
Zone 8, Thembalethu: Endameni, affecting approximately 470 households, including 14th and 16th Streets, as well as Hendricks Street
Thembalethu: France and Johannes Street
Parts of Hoekwil: Touw River Road, Duif Street, portions of Hoekwil Main Road, Church Road, Denne, Outeniqua, Bergsig, and portion of Hoekwil Main Road and Duiwerivier Ave – 13 customers
Heatherlands: Myrtle Street, George Road, Napier Street and Witpeer Street
Blanco:Napier Street
Vloksie and Violet Streets
Hammanskraal
Beukes Pump Station
Cornish Street
Arum area
Heatherlands

CONTACT INFORMATION
Telephone lines are currently experiencing exceptionally high call volumes. If your call is not answered immediately, please remain patient. The system operates on a call-waiting basis. Calls may also drop occasionally due to broader network congestion affecting the George area.
Members of the public are encouraged to report power outages or live cables via the following channels:
Email: gmun@george.gov.za
(a reference number will be issued)
After-hours and emergencies: 044 801 6300
Customer Care: 044 801 9202 / 044 801 9258 / 044 801 9222 / 044 803 9200
My Smart City App
George Municipality thanks residents for their patience and cooperation while teams continue to restore electricity supply across the municipal area.

Photos:

Pole planted this morning in Zone 3 for repairs to proceed.


Work in progress this morning to restore power outages still in parts of Heather Street (Beach-Hayden).Teams on site. Planned estimated time of repair is tonight.