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UPDATE 27: WEATHER-RELATED POWER OUTAGES IN PARTS OF GEORGE

Please see progress on areas mentioned below as well as updates for the day:

Residents are advised that the Electrical Engineering Services Directorate is aware of additional areas and individual properties that are still without electricity. These will be attended to as resources become available.

Please take note: Residents are kindly requested not to report single-house complaints as area complaints in an attempt to get processed first.

Following the severe weather conditions experienced earlier this week, as well as flooding during the previous week, municipal electrical teams initially focused on restoring high-voltage and medium-voltage networks to ensure that critical infrastructure remained operational.
To date, more than 90% of George’s electricity supply has been restored.

The Electrical Engineering Services Directorate continues to operate in six operational zones, each under the supervision of a Senior Superintendent, to address multiple low-voltage outages.
Members of the public are urged to treat all power lines as live at all times.

PROCESS FOLLOWED WHERE TREES HAVE FALLEN ON POWER LINES
The line is isolated.
The tree is cut and removed.
Damaged poles are replaced.
Conductors are restrung and secured.
The line is re-energised.
Please note that the restoration and re-energising process can take several hours.
George Municipality is aware of a high number of low-voltage complaints affecting individual houses and streets. These are being attended to systematically by the various teams.
Residents who have reported outages and received reference numbers can be assured that their complaints are receiving attention. Unfortunately, no estimated times of restoration (ETRs) can be provided for all individual complaints.

RESTORATION PLAN FOR TODAY AND TOMORROW – 17 May and 18 May
Heatherlands: Myrtle Street between Erica str and Langenhoven – planned restoration tomorrow
Heather Park: Western side of Cypress, David Murry and Fir Streets progressing well – work is ongoing – planned restoration tonight
Heather Park – Eastern side of Cypress to attended to in the week
Blanco, Montagu Street between Maitland and Voortrekker Streets – repairs ongoing
Rosemoor: Miller Street (9 houses affected) – planned restoration for tomorrow
Saasveld line: medium voltage line – repairs ongoing
Wilderness Mainline: Portions of Wilderness Heights, Heights Road delayed yesterday, will be restored today
Wilderness Heights Taaibos Road affects (40 customers) and Remskoen Street and Map of Africa (restoration has started this evening). Once this area is energised, the team will move to Hoekwil and restoration is expected tonight
Hoekwil – Bitou Road – restoration expected tonight
Hoekwil – Seesig – restoration expected tonight
Victoria Bay: M. Lammers Antiques, Vodacom tower and Overdale B&B. Excavation and medium-voltage repairs in progress. No ETR available.
Geelhoutboom area: Modderrivier line switched off for reconnecting back to the main feeder line. Etr is around 20:00. Strawberry Farm(small portion of cold storage affected) will also be fully restored tonight.
Herold’s Bay line: Elvis blue farms and other farming areas still progressing but delayed to unforeseen circumstances – repairs still ongoing
Pacaltsdorp: Beach Street to Hayden Street and parts of Heather Street. Teams still on site – Work progressing
Thembalethu: Bhushwa Street – repairs to continue tomorrow
Thembalethu: Ndyawa Street – no access where fault is – work to continue in week

FULLY RESTORED
New Dawn Park: Portions of Primrose
Sandkraal Road (Nelson Mandela Boulevard), Gongo Street, Hendricks Street, Dube Village and Silvertown
Thembalethu: 15th Street
Blanco, De Rus
Blanco, Golden Valley – Robyn Crescent
Tshona Khona Informal Settlement
Thembalethu: Zone 5 and Vukhuthu Street restored
Thembalethu Zone 3
Bo Dorp: Pollie Gerber
Pine Dew: Entire area
Rosemoor: Spandiel Street
Rosemoor: Canary Street
Blanco: Maitland Street
New Dawn Park: Aaron Street
Glenwood line behind the school, Saasveld, Nelson Mandela University
Zone 8, Thembalethu: Endameni, affecting approximately 470 households, including 14th and 16th Streets, as well as Hendricks Street
Thembalethu: France and Johannes Street
Parts of Hoekwil: Touw River Road, Duif Street, portions of Hoekwil Main Road, Church Road, Denne, Outeniqua, Bergsig, and portion of Hoekwil Main Road and Duiwerivier Ave – 13 customers
Heatherlands: George Road and Witpeer Street
Blanco:Napier Street
Vloksie and Violet Streets
Hammanskraal
Beukes Pump Station
Cornish Street
Arum area
Heatherlands

CONTACT INFORMATION
Telephone lines are currently experiencing exceptionally high call volumes. If your call is not answered immediately, please remain patient. The system operates on a call-waiting basis. Calls may also drop occasionally due to broader network congestion affecting the George area.
Members of the public are encouraged to report power outages or live cables via the following channels:
Email: gmun@george.gov.za
(a reference number will be issued)
After-hours and emergencies: 044 801 6300
Customer Care: 044 801 9202 / 044 801 9258 / 044 801 9222 / 044 803 9200
My Smart City App
George Municipality thanks residents for their patience and cooperation while teams continue to restore electricity supply across the municipal area.

All repairs done in De Rus, Blanco today and energised.

Main line being pulled and strained in Pacaltsdorp between Beach Road and Haydn Streets and parts of Heather Street. Work is progressing.

Teams working in Montagu Street, Blanco

Teams working in Montagu Street, Blanco