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Author: Nadine Payle

UPDATE ON LOW PRESSURE & WATER OUTAGE – BLANCO

 

26 November 2023 @08:54

The Eskom Potable Water Storage Reservoir continues to experience low water supply levels due to load shedding.

Residents of Blanco and surrounding areas are urged to continue using water sparingly to allow the reservoir to build up reserves.

For those without water, a tanker will rotate between the Mont Fleur Estate entrance and Golden Valley Drive from 10:00 am today.

George Municipality thanks the residents for their patience and understanding.

Unplanned Power Outage:Thembalethu

26 November 2023 @ 08:42

Zone 8 in Thembalethu is currently experiencing a power outage, which was caused by illegal connections.

Please take note that it might take longer to restore the power supply to this area and therefore an estimated time of repair is unclear at this stage.

UPDATE ON LOW PRESSURE & WATER OUTAGE – BLANCO

25 November 2023 @ 21:05

The Eskom Potable Water Storage Reservoir is experiencing low water supply levels due to load shedding.

Residents of Blanco and surrounding areas are urged to continue using water sparingly to allow the reservoir to build up reserves.

For those without water, tankers are en route and will be doing their last round in Maitland and Golden Valley before 22H00 this evening.

George Municipality thanks the residents for their patience and understanding.

UPDATE ON LOW PRESSURE & WATER OUTAGE – BLANCO


 25 November 2023 @ 16:44

The Eskom Potable Water Storage Reservoir is experiencing low water supply levels due to load shedding.

Pumps were fixed on 24 November however loadshedding has not allowed levels to build up and support the area. This results in low pressure with higher areas having no water.

Residents of Blanco and surrounding areas are urged to continue using water sparingly to allow the reservoir to build up reserves.

For today, the reservoir will be recharged using a large tanker. The municipality will install a generator to assist during loadshedding in the next two days.

For those without water, tankers are en route. The farms on the upper section of Maitland Street will receive water into holding tanks on site and the tanker will then be stationed at Mont Fleur Estate entrance.

George Municipality thanks the residents for their patience and understanding.

UPDATE ON LOW PRESSURE & WATER OUTAGE – Denneoord

 

25 November 2023 @ 07:54

A Pipe Burst occurred at Moregloed Avenue in Denneoord. The team is currently attending to the fault. The ETR is 4-5 hours. A standpipe has been installed at 74 St Pauls Street to assist residents affected by the water outage.

https://maps.app.goo.gl/X9qrF3QzttP5Yfin7

UPDATE ON LOW PRESSURE & WATER OUTAGE – BLANCO

25 November 2023 @07:46

The Eskom Potable Water Storage Reservoir continues to experience low water supply levels due to loadshedding.

Pumps were fixed on 24 November however loadshedding has not allowed levels to build up and to support the area. This results in low pressure with some areas having no water.

Municipal teams have confirmed that Maitland Street, Mount View Estate, Mont Fleur Estate, Golden Valley Drive and Kerriwood Hills Estate have water

Residents of Blanco and surrounding areas are urged to continue using water sparingly to allow the reservoir to build up reserves.

George Municipality thanks the residents for their patience and understanding

#DYK One-on-One Chats Function

Did you know that you can chat directly to an Agent at the municipality using the My Smart City App?

If you need assistance and cannot get through on our landlines, chat One-on-One with our friendly Agents, on weekdays between 07h45 – 16h30 and they will be able to assist you with your Municipal query.

ESKOM Loadshedding Schedule: 24 November 2023

 

It is with great regret that due to the shortage of generating capacity and emergency reserves, Stage 6 loadshedding will be implemented from 12:00 today until 05:00 on Monday.

George will be affected as follows:

Friday 24/11/2023
12:00 – 14:30
20:00 – 22:30

Saturday 25/11/2023
02:00 – 06:30 **
10:00 – 14:30 **
18:00 – 20:30

Sunday 26/11/2023
02:00 – 04:30
10:00 – 14:30 **
18:00 – 22:30 **

Monday 27/11/2023
02:00 – 04:30

Uniondale will be affected as follows:

Friday 24/11/2023
15:00 – 17:30
23:00 – 01:30

Saturday 25/11/2023
05:00 – 09:30 **
13:00 – 17:30 **
21:00 – 23:30

Sunday 26/11/2023
05:00 – 07:30
13:00 – 17:30 **
21:00 – 01:30 **

Monday 27/11/2023
05:00 – 07:30

ROTATIONAL SWITCH ON AFTER LOADSHEDDING – reduce power to avoid network tripping
Consumers are reminded to PLEASE use electricity sparingly after power returns. Please do not switch high-usage equipment on immediately after Load shedding.

Consumers are urged to turn off high-usage equipment and where possible to not switch on appliances such as stoves and kettles for at least 30 minutes after load shedding is scheduled to return. This will reduce the risk of overload tripping on the network.

Reporting power outages
Please do not phone the after-hours number or the Electrotechnical Department to report that you have no power immediately after load shedding is scheduled to be lifted. Please be aware of the rotational switching on i.e. areas are switched on one by one and not all at the same time to avoid overloading the system. Please wait at least 30 minutes before reporting no power. The Electrotechnical Directorate will be aware of a possible substation trip that needs to be sorted out.

Receive Eskom loadshedding notifications by downloading the free EskomSePush app from Google Play Store at https://sepush.co.za/

Issued on behalf of ESKOM by George Municipality

Update: Water Outage, Lyonville  24 November 2023 @ 10:39

Loadshedding has caused levels in Lyonville reservoir to fall. Municipal teams are on site undertaking emergency work to restore water to residents by 16H00.

Residents are urged to use available water sparingly. A water tanker will be roaming in the area.

George Municipality thanks the residents for their patience

Planned Power Outage: Denneoord

NOTIFICATION OF THE INTERRUPTION OF THE ELECTRICITY SUPPLY.

THE FOLLOWING AREAS WILL BE AFFECTED: PORTION OF DENNEOORD, STEENBOK STREET & 6TH AVENUE

NOTICE is hereby given that the electricity supply will be interrupted on MONDAY 27 NOVEMBER 2023 FROM 09H00 TO 16H30 for the purpose of doing alterations to the electrical mains. Consumers are warned to treat the installation as being live for the full duration as the supply may be resumed anytime within the notified period.

Should circumstances prevent the work from being carried out during the abovementioned period; the work will be done on
MONDAY 04 DECEMBER 2023 FROM 09H00 TO 16H30

************************

KENNISGEWING VAN DIE ONDERBREKING VAN DIE ELEKTRIESE TOEVOER.

DIE VOLGENDE AREAS SAL GERAAK WORD: GEDEELTE VAN DENNEOORD, STEENBOK STRAAT & 6de LAAN

KENNISGEWING geskied hiermee dat die elektriese toevoer onderbreek sal word op MAANDAG 27 NOVEMBER 2023 VANAF 09H00 TOT 16H30 met die doel om veranderings aan elektriese hoofleidings te maak. Klante word gewaarsku om die installasie as lewendig te beskou vir die volle periode aangesien die toevoer enige tyd gedurende die periode aangeskakel mag word.

Sou omstandighede verhoed dat die werk gedoen kan word gedurende bogenoemde periode, sal die werk gedoen word op MAANDAG 04 DESEMBER 2023 VANAF 09H00 TOT 16H30

 

 

Update: Water Outage, Lyonville


24 November 2023 @ 08:07

Loadshedding has caused levels in Lyonville reservoir to fall due to a lack of power for the pumps. The reservoir is closed to build-up levels. Residents may expect to lose water shortly.

Residents are urged to use available water sparingly. A water tanker will be roaming in the area.

George Municipality thanks the residents for their patience

Update: Discoloured Water, Lyonville 23 November 2023 @12:26

George Municipality is aware of the brownish-coloured water in Lyonville and municipal teams are still on site to resolve the problem. It is necessary that the Lyonville reservoir be shut down in order to refill the reservoir and clear the brown water. Residents may expect to lose water shortly.

Residents are urged to use available water sparingly. A water tanker will be roaming in the area.

We would like to urge residents to please report any discoloration of water in the Uniondale, Lyonville area to,

044 752 1024 or 044 801 6300 (after hours.)

George Municipality thanks the residents for their patience

Planned Power Outage: Portion Of Wilderness Heights

NOTIFICATION OF THE INTERRUPTION OF THE ELECTRICITY SUPPLY.

THE FOLLOWING AREAS WILL BE AFFECTED: PORTION OF WILDERNESS HEIGHTS
WATSONIA AVENUE, SEVEN PASSES, SILVER RIVER STREET & TIEN MYL AVENUE

NOTICE is hereby given that the electricity supply will be interrupted on FRIDAY 24 NOVEMBER 2023 FROM 09H00 TO 16H30 to do alterations to the electrical mains. Consumers are warned to treat the installation as being live for the full duration as the supply may be resumed anytime within the notified period.

Should circumstances prevent the work from being carried out during the abovementioned period; the work will be done on
FRIDAY 01 DECEMBER 2023 FROM 09H00 TO 16H30

*****************

KENNISGEWING VAN DIE ONDERBREKING VAN DIE ELEKTRIESE TOEVOER.

DIE VOLGENDE AREAS SAL GERAAK WORD:GEDEELTE VAN WILDERNIS- HOOGTE
WATSONIA LAAN, SEVEN PASSES, SILVERRIVER STRAAT & TIEN MYL LAAN

KENNISGEWING geskied hiermee dat die elektriese toevoer onderbreek sal word op VRYDAG 24 NOVEMBER 2023 VANAF 09H00 TOT 16H30 met die doel om veranderings aan elektriese hoofleidings te maak. Klante word gewaarsku om die installasie as lewendig te beskou vir die volle periode aangesien die toevoer enige tyd gedurende die periode aangeskakel mag word.

Sou omstandighede verhoed dat die werk gedoen kan word gedurende bogenoemde periode, sal die werk gedoen word op VRYDAG 01 DESEMBER 2023 VANAF 09H00 TOT 16H30

Improving Our City Together: WEBSITE BUTTONS

WEBSITE: You can Skip the queue and Pay your account online via the George Municipal Website!

• Go to our website on www.george.gov.za
• Click on the Accounts-PAY Button on our website.
• Register your details by completing all relevant fields.
• Follow the prompts on the Unipay home screen.
• Find your Unipay Number, on your account statement in the bottom right corner.

#improvingourcitytogether
#cityofgeorge
#cityofopportunities

Closure of George Municipal offices on 15, 25/26 December 2023 and 1 January 2024

The George Municipality will close its offices on the 15, 25 and 26 December 2023 and 1 January 2024 for Public Holidays. All Emergency personnel and other essential services will be on standby during the public holidays and the Municipality will be operational during the festive season on all other working days.

Municipal Switchboard 044 801 9111
Toll-Free George Disaster Centre Number: 087 152 9999
Fire Emergencies: 044 801 6311

All after-hours George Municipality (including Uniondale and Haarlem) are as follows:
After-Hours and Emergencies: 044 801 6300

General public email for all matters: gmun@george.gov.za
Garden Route District Municipality Disaster Management emergencies: 044 805 5071 (all hours).

Ratepayers are requested to use one of the below-mentioned methods to make payments:

Electronic Funds Transfer (EFT )
Bank Details for electronic payment
First National Bank (FNB)
Account Type: Public Sector Cheque Account
Account Name: George Municipality
Account Number: 62869623150
Branch Code: 210554
Swift Code: FIRNZAJJ
Reference: your GRG account number (please enter your account number without the GRG in front and without any spaces in between)
Proof of payment to be sent to payments@george.gov.za

Unipay
View and pay accounts by clicking on the Unipay link www.unipay.co.za or by scanning the QR code on their account.

Pay Your Account via Website
George Municipality has installed a Pay Your Account button on the municipal website – pay your account with one click! https://tinyurl.com/2p8t83ax
Go to our website on www.george.gov.za

My Smart City App
Ratepayers can register, view and pay their accounts on the MY SMART CITY George Municipal App. Download the NEW My Smart City – George APP via the Apple App Store, the Google Play Store or via the My Smart City website www.mysmart.city or Scan the QR Code which can also be found on your current municipal statement! Should you have any issues with registering please contact support@mysmart.city

Pay at the following retail outlets.
• Pick and Pay, Woolworths, BOXER, GAME, SPAR and PEP.
Please take your most recent available account statement with you so that the shop can access the bar code that connects your payment to your GRG account number.
If you do not have a printed account, ensure that you have the 20-digit number written down to provide the teller with.
• Ratepayers in Uniondale can get hard copies of their accounts and pay at the Uniondale Post Office, Pep Stores and Uniondale Municipal Office, 39 Voortrekker Steet. To register you can email accounts@george.gov.za
or phone 044 752 1024 for more information.
• Haarlem ratepayers can get hard copies and pay their accounts at the Haarlem Municipal Office, 99 Berg Street, to register you can email accounts@george.gov.za or phone 044 763 1013.

Meter readings
Residents who have not had a SMART Water Meter installed yet will have their meter read every month, or can submit a reading via email or via the My Smart City – George App.

Submit your meter reading by email to meterreadings@george.gov.za
Include the accountholder’s name, contact details and George Municipal account number, date of reading and attach photo of meter. Please note that meter readings are done per area at different times of the month, and it is important that your meter reading email is submitted around the same time as your area’s reading time. Please check the date of the previous reading at the bottom of your account to determine your meter reading slot.
Enquiries: accounts@george.gov.za

Prepaid electricity purchases
Purchase via your online banking
or via George Municipal Website https://george.ontec.co.za/index.html
Or accredited service providers www.prepaid24.co.za or https://home.ontec.co.za or www.ipay.co.za
Pre-paid electricity queries to Ontec: 044 873 5474
If your pre-paid meter is broken, please report to 044 801 9222 or 044 803 9222 during office hours.
Emergency credit control queries: (063 699 5998)

ESKOM Load Shedding Update: 22 November 2023 @07:35

 

Due to insufficient emergency reserves and generation capacity as a result of four units not returning to service as planned, Stage 4 load shedding was implemented this morning at 02:31 until further notice.

Eskom will monitor the system and communicate should any significant changes occur.

George will be affected as follows:

Wednesday 22/11/2023
12:00 – 14:30
20:00 – 22:30

Thursday 23/11/2023
04:00 – 06:30
12:00 – 14:30
20:00 – 22:30

Friday 24/11/2023
04:00 – 06:30
12:00 – 14:30
20:00 – 22:30

Uniondale will be affected as follows:

Wednesday 22/11/2023
07:00 – 09:30
15:00 – 17:30
23:00 – 01:30

Thursday 23/11/2023
07:00 – 09:30
15:00 – 17:30
23:00 – 01:30

Friday 24/11/2023
07:00 – 09:30
15:00 – 17:30
23:00 – 01:30

Update on Low Pressure & Water Outage: Water has been Restored

21 November 2023 @19:25

The Eskom Potable Water Storage Reservoir is still experiencing low water supply levels.

Municipal teams have investigated the system. The pump delivery was identified as a probable fault. New impellers were ordered and are expected on Thursday. In the interim network adjustments were made to support the area. Maitland Street, Kerriwood Hills Estate, and Mont Fleur Estate have been restored.

Residents of Blanco and surrounding areas are urged to continue using water sparingly to allow the reservoir to build up reserves.

A standpipe is installed on the corner of Searle and Gousblom Street to cater to residents without water.

Residents are requested to report further water outages in Blanco to the after-hours number 044 801 6300.

Update on Low Pressure & Water Outage: 21 November 2023 @ 16:05

The Eskom Potable Water Storage Reservoir is still experiencing low water supply levels. Municipal teams that are on site confirmed that a pump impeller was faulty.
Repair work is underway to restore water to affected areas this afternoon.

Residents of Blanco and surrounding areas are urged to continue using water sparingly to allow the reservoir to build up reserves.

A standpipe will be installed on the corner of Searle and Maitland Street to cater to residents without water.

EMERGENCY CONTACTS

George Municipality After Hours and Emergencies: +27 44 801 6300
TOLL FREE George Disaster Management Centre: 087 152 9999
Garden Route Disaster Management Centre: +27(0)44 805 5071
International Tourist Safety and Support: Ilze Jacobs +27 82 972 2507 or Ilze.Jacobs@westerncape.gov.za

POLICE
South African Police Services: 10111 from a landline or 112 from a cellphone
George Police Station: +27 44 803 4400 / 4733

AMBULANCE / HOSPITAL
Medi Clinic George (private hospital): +27 44 874 6777 (Emergency Department)
George Hospital (public hospital): +27 44 874 5122
Ambulance – National Number 10177

SEA RESCUE
National Sea Rescue Initiative (NSRI) +27 87 094 9774
Local NSRI Emergency Number +27 82 990 5955

FIRE
George Municipality Fire Department: +27 44 801 6311

SPCA
Emergencies 082 378 7348
Office 044 878 1990