EMERGENCY POWER OUTAGE: Portion of Thembalethu, Zones 2,3,4 and 5


Update: Unplanned water outage:Pipeburst in Fountain Str, Denneoord – Estimated time of repair is 4-6 hours. Teams are on site and working on repairs. The section of damaged pipeline was isolated. Water truck is stationed in the Street.
We apologize for any inconvenience caused and thank the public for their patience. Issued by George Mun 18 October 2023 at 12h20


#QUICK FACTS: Approval of building plans
George Municipality has implemented an automated system for the submission of building plans.
This portal enables the municipality as well as the practitioner who submitted the plan to track to the minute when the plan was received, which Departments it has been circulated to and when it was returned to the applicant.
https://westerncape.collaboratoronline.com
George Municipality receives on average over 2000 building plans per year.
The average time to process plans smaller than 500m² = 19.8 days
The average time to process plans larger than 500m² = 17 days
Administration related enquiries 044 801 9370 or 044 801 9438
Request of existing building plans pmlingani@george.gov.za or smoshani@george.gov.za or mdyakop@george.gov.za
Status on building plan approvals vnlaws@george.gov.za or agriessel@george.gov.za
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#VINNIGE FEITE: Goedkeuring van bouplanne
George Munisipaliteit het ‘n outomatiese stelsel geïmplementeer vir die indiening van bouplanne.
Hierdie kanaal stel die munisipaliteit sowel as die praktisyn wat die plan ingedien het in staat om tot op die minuut dop te hou wanneer die plan ontvang is, na watter departemente dit gesirkuleer is en wanneer dit aan die aansoeker terugbesorg is.
https://westerncape.collaboratoronline.com
George-munisipaliteit ontvang gemiddeld meer as 2000 bouplanne per jaar.
Die gemiddelde tyd om planne kleiner as 500m² te verwerk = 19,8 dae
Die gemiddelde tyd om planne groter as 500m² te verwerk = 17 dae
Administrasie Administratiewe-verwante navrae 044 801 9370 of 044 801 9438
Versoek van bestaande bouplanne pmlingani@george.gov.za of smoshani@george.gov.za of mdyakop@george.gov.za
Status opvan bouplangoedkeurings vnlaws@george.gov.za of agrissel@george.gov.za
Update:Unplanned water outage and low water pressure. Estimated time of repair is another hour from now.
George Municipality is aware of the current low pressure and no water in Campher’s Drift, Bo Dorp, CBD and Denneoord.
George Municipality apologises for the inconvenience and appeals that water be used sparingly. Issued by George Municipality 17 October 2023 at 14h05.

My Smart City App – Register and Pay your Account!
Simplify how you communicate and transact with the George Municipality. Pay your account on the My Smart City – George App.
Get Your Account Registered/ Verified
1. Go to your Apps home screen
2. Tap on My Municipality
3. Tap on the Municipal accounts icon
4. Tap the Add Account
5. Complete all relevant fields. (Please note that you can only proceed once you have selected your location under your profile.)
6. Verification of your Account details may take 1-2 days and thereafter you are able to pay your account
7. Once your Account Icon has turned green (i.e it is verified) select the municipal bill you would like to pay or select the All icon to settle your bills in one settlement.
Paying Your Account
1. Once your Account has been verified,
2. Tap on the bar and click on Pay Account
3. Fill in the amount you would like to pay
4. Click Pay Account
5. Complete all relevant fields under Card Details
6. Tap Pay Now
7. Select the municipal bill you would like to pay or select the All icon to settle your bills in one settlement
8. Confirmation of payment will be received via the APP.
The My Smart City – George App simplifies Service Delivery for the Resident:
• Log municipal faults;
• Receive local alerts and notifications;
• Chat to an Agent during office hours;
• Access and pay your municipal bill;
• Submit self-read meter readings;
• Have the opportunity to complete Customer Satisfaction Surveys;
• and let you contribute to the Integrated Development Plan (IDP) without needing to attend meetings;
• and gives you Access to Business listings/ Events for George and surrounds.
George Municipality has partnered with My Smart City to bring a tailored one-stop solution to your service delivery needs.
Watch Video on paying your account via the APP
https://youtu.be/dU0mGaZCzH0
Download NEW My Smart City – George APP via the Apple App Store, the Google Play Store or via the My Smart City website www.mysmart.city or Scan the QR Code which can also be found on your current municipal statement! Should you have any issues with registering please contact support@mysmart.city
Unplanned water outage and low water pressure:
George Municipality is aware of the current low pressure and no water in Campher’s Drift, Bo Dorp, CBD and Denneoord. Municipal teams are on site and attending to the problem. A water tanker is en route to Denneoord.
George Municipality apologises for the inconvenience and appeals that water be used sparingly. Issued by George Municipality 17 October 2023 at 12h20.
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George Municipality in collaboration with the National Sea Rescue Institute,
is proud to roll out the Survival Swimming Program. Schools in the George Municipal area are invited to participate in this program.
REQUIREMENTS
Principals of interested schools MUST reply via e-mail on or before 31 OCTOBER 2023
For attention the Sport Development Officer,
Ms. Leveinia Botha at lybotha@george.gov.za
Contact number 044 801 9488
GARDEN ROUTE DAM LEVEL – 17 October 2023
Issued 17 October 2023, George Municipality
Percentage storage at new raised dam wall height 100 %
Rainfall for the previous 7 days 12.60 mm(Measured up to and including 17 October 2023)
Every household is limited to using 15 kilolitres of water per month.
Emergency tariffs will be charged for any household which uses more than 15kl as per the 2023/24 tariff list.
Businesses dependent on municipal water, including commercial car washes must reduce their use of water by 15% of their past 6-month average.
Large industry must reduce their use of municipal water by 10% of their past 6-month average.
Gardens can be watered any time of the day but ONLY with watering cans or buckets, no hosepipes are allowed.
The Irrigation or watering of ALL sport fields using municipal water is prohibited.
Washing of vehicles with a garden hose is prohibited. Only buckets are allowed.
Cleaning of any outside surface areas using a hosepipe is prohibited.
Filling up of swimming pools with municipal water is prohibited.
Flow-reducing devices will be installed where limits are exceeded.
Applications for exemption can be submitted to the Deputy Director Water for consideration.
Those making use of their own water must display a visible sign stating, “Own Water”.
Follow this link for Water Saving Tips and details on Restrictions
https://www.george.gov.za/civil-engineering/water/water-saving-tips/
Treated Effluent and Raw Water for irrigation or construction purposes is available and details can be requested from the Directorate: Civil Engineering Services (gvanniekerk@george.gov.za)
Report contraventions of the current Water Restrictions on 0800 424477 – fines apply.
Report all water leaks on 044 801 9262/66 or A/ h 044 801 6300 or at your nearest Area Office or Thusong Centre, email to gmun@george.gov.za or via the My Smart City App.
Steps to check for leaks on the property:
Step 1: Stop all water use. Close all the taps on the property and do not flush the toilet.
Step 2: Check and record the water meter reading.
Step 3: Wait for at least 15 minutes and take another reading. Make sure that nobody has opened a tap or flushed the toilet since the meter reading was taken.
Step 4: If there is a difference, then the leak will have to be fixed. If the number on the meter has increased, then it means that a leak has been detected and fast action will need to be taken.
Step 5: Unless it is a simple DIY job, residents are encouraged to call a plumber to fix the leak.
Three simple tests to detect a toilet leak:
If you cannot afford to call a plumber to fix a serious toilet problem, use the little stopcock/angle valve tap at the base of the toilet to keep it turned off between flushes.