Notice Archive

George Municipality would like to confirm that a re-issue of the municipal statements for January accounts will take place as of today, 26 January 2026, which includes SMS and Email notifications to all residents. We apologize for server and technical issues experienced this weekend with the first run, and assure the public that our Financial Services directorate continues to work towards modernising municipal systems, improving efficiency, and ensuring more reliable billing and customer services.

SMS
In addition to the emailed statement, customers will receive an SMS containing a secure link to view and download their monthly account statement.Password information will be included in the text of the SMS.

EMAIL
The download link has been removed and only a password protected PDF version of the shortened statement will be included. Your password to open the PDF is your new account number.
CITIZEN PORTAL to view Accounts
As an alternative, you can also view and download your account/s via the Citizen Portal. To access and register on the portal follow the link https://citizenportal.co.za/ or via the link on the municipal website https://www.george.gov.za/ – navigate to the “view account” button. For assistance with registration and navigation of the portal, watch the video guide available here: 👉 https://tinyurl.com/3evu6dn3
PAYMENT
If paying via EFT – kindly use the new account number as reference for example: GRGxxxxx [remove 0’s] Ensure you include the GRG portion and replace xxxxx with your account number. Kindly send proof of payment to payments@george.gov.za with the correct reference as above. Bank Account details for the Municipality are reflected on your statement. No other bank details are valid for George Municipality.
TAKE NOTE:
If you have already received, downloaded and paid your January 2026 municipal account, please ignore the second SMS and email run due to take place from today.
Payments are due by 23 February 2026.
Should you have any queries regarding account access or billing, please contact our offices during office hours (Monday to Friday, 07:45 – 16:30) in person, via 044 801 9111 or accounts@george.gov.za_The municipality will 𝗡𝗘𝗩𝗘𝗥 request payments via e-wallet or any informal payment method.

George Municipality has addressed the server issues preventing January statement download that some account holders are experiencing.

This link has now been deactivated to ensure no information is compromised. A decision has been taken to re-issue the January statements on Monday 26 January as a second run.

The link you receive will be encrypted and requires your new account number as password to download.

A PDF version of the shortened statement will also be attached.

If you have already received, downloaded and paid your January municipal account please ignore the second SMS and email run due to take place on Monday morning.

Please note that the Citizen Portal on the website has been disabled and will be reactivated on Monday  https://citizenportal.co.za/

Please access and follow the registration instructions.

Should you have any queries regarding account access or billing, please contact our offices during office hours (Monday to Friday, 07:45 – 16:30) in person, via 044 801 9111 or  accounts@george.gov.za_

OPDATERING 2: Openbare Kennisgewing – Munisipale Rekeninge vir Januarie 2026
Uitgereik deur George Munisipaliteit | 24 Januarie 2026 @ 13:00

George Munisipaliteit het die tegniese probleem opgelos wat veroorsaak het dat sommige inwoners nie hul Januarie-rekening kon aflaai nie.

Die vorige skakel is gede-aktiveer om u inligting te beskerm. Die Januarie-rekeninge sal weer op Maandag, 26 Januarie 2026, uitgestuur word.

Die nuwe skakel wat u ontvang, sal veilig (geënkripteer) wees. U nuwe rekeningnommer sal as wagwoord gebruik word om u rekening af te laai.
’n Verkorte PDF-weergawe van u rekening sal ook aangeheg wees.

As u reeds u Januarie-rekening ontvang, afgelaai en betaal het, ignoreer asseblief die tweede SMS en e-pos wat Maandagoggend uitgestuur sal word.

Neem asseblief kennis dat die Burgerportaal op die munisipale webwerf tydelik afgeskakel is en Maandag weer beskikbaar sal wees.

Besoek gerus: https://citizenportal.co.za/ en volg die registrasie-stappe.

Indien u enige vrae het oor u rekening of toegang tot u state, kontak ons gerus gedurende kantoorure (Maandag tot Vrydag, 07:45 – 16:30): skakel
044 801 9111, stuur epos na  accounts@george.gov.za of besoek ons kantore persoonlik.

George Municipality would like to inform residents of false and malicious information currently being circulated regarding alleged poisoning of tap water.
The Civil Engineering Services: Water Department has confirmed, in the strongest possible terms, that there is no truth to these claims. There has been no incident involving contamination or poisoning at any George Municipality water source.
The message being circulated, reportedly featuring a male voice speaking English, does not identify any specific water source, nor does it indicate where in the country such an incident is alleged to have occurred. Claims made in the message, including references to foreigners allegedly poisoning water, are completely unfounded and false.
George Municipality’s water is continuously tested in accordance with regulatory standards. The latest results confirm that the water is clean and safe for human consumption.
Residents are urged not to share unverified messages and to rely only on official communication from George Municipality.

OPENBARE KENNISGEWING: VALS INLIGTING RAKENDE KRAANWATER
Uitgereik deur George Munisipaliteit: 24 Januarie 2026

George Munisipaliteit wil inwoners in kennis stel van vals en kwaadwillige inligting wat tans versprei word rakende die beweerde vergiftiging van drinkwater.
Die Watersuiwering afdeling van die Siviele Ingenieursdienste verwerp die bewerings ten sterktes en het bevestig dat daar geen waarheid in hierdie bewerings is nie. Daar was geen voorval van die tipe besoedeling of vergiftiging by enige George Munisipaliteit-se waterbronne nie.
Die boodskap van ’n manlike stem wat Engels praat wat tans versprei word, wat die bewerings maak , vermeld geen spesifieke waterbron -of dui ook nie eers waar in die land die ’n voorval glo plaasgevind het nie. Die bewerings in die boodskap, insluitend verwysings na buitelanders wat na bewering water vergiftig, is heeltemal ongegrond en vals.
George Munisipaliteit se water word voortdurend getoets in ooreenstemming met Nasionale standaarde. Die huidige toetsresultate bevestig dat die drink water skoon en veilig is vir menslike gebruik.
Inwoners word versoek om nie ongeverifieerde boodskappe te versprei nie en om slegs op amptelike kommunikasie van George Munisipaliteit te reageer en te versprei.

George Municipality would like to inform all residents that you will receive an SMS or email containing a secure link to access your municipal account statement.

Please note that the statement will not be attached as a PDF and must be downloaded via the dedicated link provided. This communication is not spam. The use of a password and secure download link forms part of the Municipality’s measures to protect residents’ personal information in compliance with the POPIA Act.

PASSWORD INFORMATION

The password required to view your statement is the new account number, which is clearly indicated in the SMS and in the subject line of the email issued by the Municipality.

The Municipality is currently experiencing a technical issue with the download server, which is being addressed. We thank residents for their patience and understanding and assure you that all technical issues are being attended to in real time. A further notice will be issued once all technical issues have been fully resolved.

Should you have any queries regarding account access or billing, please contact our offices during office hours (Monday to Friday, 07:45 – 16:30) in person, via 044 801 9111 or  accounts@george.gov.za_

Openbare Kennisgewing – Munisipale Rekeninge vir Januarie 2026

Uitgereik deur George Munisipaliteit 24 Januarie 2026

George Munisipaliteit wil alle inwoners in kennis stel dat u ’n SMS of e-pos sal ontvang met ’n veilige skakel om toegang tot u munisipale rekeningstaat te verkry.

Neem asseblief kennis dat die rekeningstaat nie as ’n PDF aangeheg sal wees nie en via die toegewyde skakel afgelaai moet word. Hierdie kommunikasie is nie strooipos (SPAM) nie. Die gebruik van ’n wagwoord en veilige aflaaiskakel vorm deel van die Munisipaliteit se maatreëls om inwoners se persoonlike inligting te beskerm ingevolge die POPIA-wetgewing.

SLEUTELWOORDINLIGTING

Die sleutelwoord wat benodig word om die rekeningstaat te besigtig, is die nuwe rekeningnommer, wat duidelik aangedui word in die SMS en in die onderwerp­reël van die e-pos wat deur die Munisipaliteit gestuur is.

Die Munisipaliteit ondervind tans ’n tegniese probleem met die aflaaibediener, wat aangespreek word. Ons bedank inwoners vir hul geduld en begrip en verseker u dat alle tegniese kwessies hanteer word. ‘n Verdere kennisgewing sal uitgereik word sodra alle tegniese probleme ten volle opgelos is.

Indien u enige navrae het rakende toegang tot u rekening of fakturering, kontak asseblief ons kantore gedurende kantoorure (Maandag tot Vrydag, 07:45 – 16:30) in persoon of 044 801 9111 of accounts@george.gov.za

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