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Author: Nadine Payle

Leadership Endorses Internal Audit Awareness Month Campaign

Executive Mayor, Ald B Johnson, and Chief Audit Executive, Mr JP Rossouw, with the Internal Audit Team holding the Certificate of Full Conformance with the Global Internal Audit Standards.

George Municipality is proud to announce that the Executive Mayor, Browen Johnson, and Acting Municipal Manager, B Ellman, have officially endorsed the Internal Audit (IA) Awareness Month campaign for May, reinforcing the Municipality’s commitment to transparency, accountability, and good governance.

During recent engagement sessions between the Internal Audit Unit, the Executive Mayor, and the Acting Municipal Manager, key focus areas of the campaign were presented, highlighting the critical role Internal Audit plays in safeguarding public resources and strengthening institutional integrity.

Internal Audit Awareness Month serves to educate stakeholders and the broader community about the value of internal auditing within the public sector. Municipalities are entrusted with managing public funds, delivering essential services, and maintaining public trust. The Internal Audit function plays a vital role in ensuring that risks are managed effectively, controls are in place, and governance processes are continuously improved.

The Executive Mayor and Acting Municipal Manager expressed full support for the initiative and emphasised the importance of leadership in promoting ethical governance and accountability. The endorsement signals strong leadership backing, which is essential in driving awareness and encouraging participation across all levels of the Municipality and the community.

Acting Municipal Manager, Mr B Ellman, with the Internal Audit Team.

“Internal Audit plays a vital role in strengthening accountability, transparency, and good governance within George Municipality. As leaders, we must continue supporting initiatives that protect public resources and build confidence in the work we do. Through this awareness campaign, we not only recognise the valuable contribution of the Internal Audit Unit, but also promote a culture of ethical governance, accountability, and continuous improvement across the institution. I commend the team for their dedication to excellence and for helping ensure that George Municipality remains responsive, accountable, and committed to delivering quality services to our residents,” said Browen Johnson.

As part of the campaign, the Internal Audit Unit has planned a series of awareness and educational activities, including:

  • Outreach initiatives to local schools and tertiary institutions to promote the Internal Audit profession among youth
  • Internal engagement activities, such as directorate walkabouts and interactive campaign.
  • Ongoing communication through various platforms to simplify and demystify the role of Internal Audit

The campaign also builds on a series of milestones achieved earlier this year, including professional development initiatives, benchmarking engagements, and the achievement of Full Conformance with the Global Internal Audit Standards.

Through this initiative, the Municipality aims to foster a culture of accountability, enhance understanding of governance processes, and strengthen public confidence in municipal operations.

CITY-WIDE ROAD AND TRANSPORT UPGRADES BENEFITING ALL ROAD USERS

Mission Street HR

George Municipality continues to invest in safer, more efficient and accessible transport infrastructure that benefits all road users, including motorists, public transport commuters, cyclists and pedestrians. Through the Public Transport Network Grant (PTNG) administered by the National Department of Transport, approximately R571 million was allocated during the 2024/25 financial year.

This investment was utilized to improve traffic flow, rehabilitating ageing roads, upgrading sidewalks and intersections, enhancing pedestrian safety, and expanding universal accessibility infrastructure to better accommodate persons with special needs, elderly residents and parents with prams.

The programme also supports the continued expansion of the GO GEORGE bus service through the construction of transfer locations and associated public transport infrastructure, contributing to a smarter, more connected and commuter-friendly city.

ROAD REHABILITATION PROJECTS – PROGRESS UPDATES
George Municipality remains committed to keeping residents informed through regular progress updates on infrastructure upgrades taking place across the city.

Pacaltsdorp
The following projects have been completed in Pacaltsdorp:
• Mission Street
• Protea Street (Phases 1-4)
• Beach/Panther Transfer Location
Beukes Street is 86% complete with the final asphalt overlay outstanding and finishing off the road reserve as well as completing the UA infrastructure.

Heather, Haydn and Rose Streets is 89% complete with roadworks still taking place in Rose Street and remedial works taking place in Heather Street.

Rose Str Culvert

Genesis Street: Construction is estimated to commence on 20 May 2026 with an expected construction duration of four months, leading to a completion date of end of September 2026.

Thembalethu
The following projects have been completed in Thembalethu:
• Ngcakani and Ncamanza Streets
• Tabata and 26th Streets (Phase 3)
• Tabata Street (Phase 4)
• Jonga Street Transfer Location (Phase 1)
• 26th Street Transfer Location (Phase 1)

The remaining phases of the Jonga Street Transfer Location and 26th Transfer Location are planned to be completed by end of June 2026.

Tabata Str-Stabilization

George Industria
• PW Botha Boulevard is 84% complete with major roadworks taking place between Rand and Ossie Urban Street. Other outstanding works include final asphalt overlay on numerous phases of the project, completion of sidewalks, completion of UA infrastructure, completion of road markings, finishing up the road reserve, etc. The Completion of the project is expected at the end of August 2026.

PW Botha- Asphalt Paving

Rosemoor
The following projects have been completed in Rosemoor:
• Beer and Woltemade Streets (Phases 1 & 2). Minor defects are still being attended to, before the project can be regarded as completed.
• O’Connell Street. Minor defects are still being attended to, before the project can be regarded as completed.
• Beer Street (Phase 3) is 90% complete with minor roadworks that still need to be completed as well as finishing up the road reserve as well as UA infrastructure. The completion of the project is scheduled for the end of May 2026.

Heather Park
The following projects have been completed in Heather Park:
• Airway Street
• Pine Street
Plattner Boulevard (Phase 1) is 66% complete with major roadworks still taking place between Barkhuizen and Airway Street. The completion of the project is scheduled for the end of August 2026.

Bo Dorp
• The Wellington Street intersection and sidewalk project has been completed.

George Central
• Cradock Street is 45% complete with major roadworks taking place between Hibernia and Market Street. Outstanding work includes completion of roadworks, sidewalks, shelters, UA infrastructure, etc. The completion of the project is scheduled for end of August 2026. Traffic flow is permanently one lane from north to south.

Cradock Str-1 HR

IMPACT OF ONGOING CONSTRUCTION
George Municipality acknowledges the impact of ongoing construction on bus operations and general traffic flow, particularly in Pacaltsdorp and surrounding areas. GO GEORGE is monitoring the situation closely and implementing mitigation measures, including temporary route adjustments and the deployment of additional buses where possible.

TEMPORARY CLOSURE OF LANDFILL SITE

Due to the current wet conditions and overcapacity at the landfill site, the facility will be temporarily closed for four hours today for safety reasons.

This temporary closure will allow the bulldozer to clear the area and create safe access for both residents and vehicles.

The site will reopen at 12:00 pm.

We kindly request that residents return after 12:00 pm to help ensure:

* Safe access to the site
* Prevention of vehicles becoming stuck in the mud
* Safe operating conditions for all users and staff

We apologise for the inconvenience and appreciate your understanding and cooperation.

UPDATE: TEMPORARY CLOSURE OF MUNICIPAL FACILITIES

George Municipality advises the public that some municipal services are still temporarily unavailable due to storm-related damage.

REOPENED TO THE PUBLIC
• Worker Collection Point – 12 Industrial Street
• BLANCO MVR – Open to the public
• Wilderness Tourism Offices
• EPWP Database Offices

INTERMITTENT TELEPHONE/ INTERNET SERVICE
The service provider is attending to all issues to ensure connectivity and telephone access to the following departments:

1. Social Development Offices – Telephone lines are active.
2. Landfill Site Transfer Station – Telephone lines are active.
3. Pacaltsdorp Library – No internet access. Telephone lines remain down.
4. George Library – No internet or telephone connectivity available.
5. Blanco Library – No internet access.
6. Touwsranten Library – Intermittent internet access.
7. Waboomskraal Library – No internet connection.
8. Haarlem – No internet connection.
9. Thembalethu Library – Internet connectivity restored; telephone lines remain down.

GENERAL CONTACT DETAILS
Switchboard: 044 801 9111 (07:45 – 16:30)
General public queries (non-emergency): gmun@george.gov.za

REPORTING MUNICIPAL ISSUES
Residents are encouraged to report non-emergency municipal-related issues via the My Smart City – George App or by emailing gmun@george.gov.za which provide a reference for your fault.

My Smart City – George App can be downloaded via the Apple App Store, Google Play Store, or via www.mysmart.city. Residents may also scan the QR code printed on their municipal statement.

George Municipality thanks residents for their patience and cooperation during this challenging period.

Enforcement of Land Use and Building by-laws: safeguarding, safe quality living environments

The Land Use Development and Regulatory Compliance Department exists to protect the public by making sure that buildings and land uses are safe and lawful in terms of national standards and code. Enforcement is not punitive but serves as a warning to owners and developers that their activities may present a risk to residents, their homes and municipal services and demands measure to safeguard against such risks. This can be achieved partly by ensuring compliance with national legislation and municipal by-laws, which apply equally to all property, whether private or public.

The process ensures that owners take measures to ensure that buildings are structurally sound and safe to occupy, that they comply with norms and standards, and that people do not damage services such as water, sewer and electricity lines. Unauthorised building can cause damage to a person’s own property, their neighbour’s property, and critical municipal infrastructure.

How enforcement works
Enforcement takes place in three main ways:
• Complaints received from members of the public
• Routine area inspections and surveys
• Monitoring compliance with approved building plans and land use approvals

When a contravention is detected, the matter is registered and assigned to a case officer for investigation which starts with a desktop investigation to confirm whether authorizations are in place and assess the potential risks based on digital data at their disposal.

If needed, an inspection is conducted. Inspections are conducted lawfully in terms of section 15(1) of the National Building Regulations and Building Standards Act, which authorises officials to enter land or buildings at reasonable times to assess compliance. It is preferred that the owners are present during the inspection to engage about possible means to rectify the issue.

What happens if there is non-compliance?
If non-compliance is identified:
• The owner is informed; and
• A formal notice is issued explaining the contravention and the steps that can be taken to rectify.

The notice usually gives the owner options, which may include:
• Submitting the required application
• Removing the unlawful structure
• Stopping the unauthorised activity

The municipality does not impose penalties immediately. Several notices (typically up to three) are issued to give property owners reasonable opportunity to respond and make use of the available options. Property owners are encouraged to contact the department for guidance and assistance in resolving the matter.
Where an owner is clearly taking steps to rectify the issue, the municipality is open to granting an extension of time to comply, provided the activity does not pose a risk to life, property or essential services.

Fines, legal action and misinformation
Legal action is considered only as a last resort, after repeated failure to cooperate and remedy non-compliance. Litigation is not preferred, as it can be costly and time-consuming for both the municipality and the property owner.

If attempts to secure voluntary compliance are unsuccessful, a section 56 notice (which would include a fine and/or a requirement to appear in court) may be issued in terms of the Criminal Procedure Act. This still provides the individual with a further opportunity to make representations to the court.

It is also important to correct misinformation. Contrary to statements circulating on social media, the municipality does not impose a blanket fine of R6 000 for structures such as tool sheds. Any fines or penalties are determined through the proper legal process and depend on the facts and circumstances of each case.

Why compliance benefits everyone
The municipality has a legal and ethical duty to ensure that development is safe, orderly and lawful, for the benefit of all residents. Unchecked and unsafe building work can overload services, damage infrastructure, increase the risk of fires or structural failure, and incur costs that must ultimately be carried by law-abiding ratepayers.

Enforcement of bylaws is therefore a key element of good governance. It protects the rights and interests of all affected parties and is applied fairly and consistently, with multiple opportunities given to property owners to comply. It is not an instrument of “oppression”, but a regulated system designed to uphold the law, protect public safety and infrastructure, and allow residents the opportunity to regularise any non-compliance.

Residents are encouraged to contact the Land Use Development and Regulatory Compliance Department directly at 044 801 9171 for assistance, clarification or support in regularising any structures or land use activities.
Report suspected activities to mhwelman@george.gov.za, smoshani@george.gov.za or use the MySmartCity app to log a complaint by downloading the app on www.mysmart.city

 

UNPLANNED POWER OUTAGE HOEKWIL DUE TO TREE CUTTING NEAR POWER LINES

Please be advised that an unplanned power outage has occurred in the Hoekwil area after a resident cut down a tree which fell onto the main power line.

Technical teams are attending to the matter and work is underway to restore power as soon as possible.

Residents are kindly reminded to exercise extreme caution when cutting or trimming trees near electrical infrastructure.

SERIOUS DANGER OF CUTTING TREES NEAR POWER LINES
Cutting or trimming trees and shrubs near power lines is extremely dangerous and can lead to extended power outages for your area, fires, and serious safety risks for you and your neighbors.

Do not take any chances. Before starting any tree work or hiring a tree cutting service, always check for overhead electrical lines.

If power lines are in the vicinity of your planned work and could be affected, contact George Municipality Electrotechnical Services immediately during office hours at the numbers below.
An official will come out to inspect the area and determine if it’s safe to proceed. If the tree cutting is considered too risky, the municipality will arrange to shut down the electricity and handle the tree removal safely.

Please contact us at least 48 hours prior. Your call will be logged, and you will receive a reference number.

If you notice any trees or vegetation on municipal property that could pose a risk to electrical lines, report it right away. Provide your name, contact information, and the location of the potential hazard.

Your safety and the safety of others is our top priority. Thank you for taking this matter seriously and for your cooperation.

Contact Information:
Office hours: 044 801 9222 or 044 803 9222
After-hours emergencies: 044 801 6300

UPDATE: TEMPORARY CLOSURE OF MUNICIPAL FACILITIES

George Municipality advises the public that some municipal facilities and services are temporarily unavailable due to storm-related damage.

CLOSED FACILITIES
• Worker Collection Point – 12 Industrial Street – operating from 4th floor, Main Municipal Building.

REOPENED TO THE PUBLIC
• BLANCO MVR – Open to the public
• Wilderness Tourism Offices
• EPWP Database Offices

INTERMITTENT TELEPHONE/ INTERNET SERVICE
The service provider has resolved all known issues with regard to telephone system.
1) Landfill Site and Social Development Offices -currently no internet or telephone connectivity available.
2. Pacaltsdorp Library – No Internet Access.
3. George Library – No internet or telephone connectivity available.
4. Blanco Library – No internet
5. Touwsranten Library –Intermittent Internet Access
6. Waboomskraal Library – No internet connection.
7. Haarlem Internet – No internet connection.
8. Thembalethu Library – Internet connectivity restored. Telephone lines remain down.

GENERAL CONTACT DETAILS
Switchboard: 044 801 9111 (07:45 – 16:30)
General public queries (non-emergency): gmun@george.gov.za

REPORTING MUNICIPAL ISSUES
Residents are encouraged to report non-emergency municipal-related issues via the My Smart City – George App or by emailing gmun@george.gov.za which provide a reference for your fault.

My Smart City – George App can be downloaded via the Apple App Store, Google Play Store, or via www.mysmart.city. Residents may also scan the QR code printed on their municipal statement.

George Municipality thanks residents for their patience and cooperation during this challenging period.

Thembalethu residents benefitting from new route to Garden Route Mall

All role-players were in high spirits as (from left) GO GEORGE Manager Morné Lakay, George Link Director John Heathcote, and Garden Route District Municipality’s Executive Mayor, Alderman Marais Kruger, popped confetti canons to celebrate the launch of Route 11 between Thembalethu and the Garden Route Mall. (The confetti was cleared away immediately afterwards.)

Thembalethu residents celebrated a long awaited milestone on Sunday, 17 May 2026, as GO GEORGE officially launched Route 11 Thembalethu – Garden Route Mall. As the third bus route to serve this community, it marks a major step forward in expanding public transport access.
The route was officially activated by an early morning ride from the Jonga Terminus, joined by Executive Mayor of the Garden Route District Municipality, Alderman Marais Kruger, municipal officials and invited guests.

At the Garden Route Mall terminus, Mayor Kruger officially declared the route operational and described the launch as an important moment for mobility and economic access for the residents of Thembalethu. “Today is more than the launch of a new route — it is a step towards greater dignity, opportunity and connection for residents of Thembalethu. They have waited patiently for this direct route, and I am proud that the George Municipality together with the Western Cape Mobility Department can finally deliver this service,” he said.

Reflecting on the milestone, Western Cape Minister of Mobility, MEC Isaac Sileku, highlighted how Route 11 strengthens the province’s commitment to accessible, resident centred mobility. “The GO GEORGE network continues to demonstrate what can be achieved when government, operators and communities work together. Route 11 is another example of public transport development that responds directly to the needs of residents,” he said. “A direct route to the Mall opens doors — to a more dignified way to get to work, access services, and reach new opportunities. I look forward to meeting the commuters who will benefit from this new link. Their experiences guide our decisions, and their needs shape the future of mobility in George.”

A direct connection shaped by community need
Route 11 provides a seamless link between Thembalethu and the Garden Route Mall precinct, home to several major shopping centres and employment hubs. Until now, many residents relied on multi transfer journeys via the N2 bridge and Route 16. The new route eliminates that detour entirely.

With Route 11 in place, passengers can also transfer to other routes at the Mall to reach Rosemoor, Loerie Park, Eden, Bergsig, George East, and the CBD, including several schools and major businesses en route. This shift is expected to ease congestion on Route 15 (Parkdene–CBD) and Route 16 (Parkdene–Garden Route Mall), as Thembalethu passengers who previously transferred to these routes can now travel directly to the Mall and further into town.

Supporting passengers with information and digital tools

In the weeks leading up to the launch, the GO GEORGE communication team engaged with Thembalethu residents travelling to the Mall, explaining the new route and helping both current and future users understand their travel options.
Passengers now also have access to GoBot, the GO GEORGE chat assistant, which provides instant help with route planning and system information. Users can chat to GoBot on WhatsApp by saving 078 090 6168, or by scanning the QR codes displayed on pole collars at bus stops.

Additionally, the GO GEORGE website (www.gogeorge.org.za) offers user-friendly tools designed to help passengers plan trips and explore the network.

 

TWO TEMPORARY GREEN WASTE CHIPPING SITES AND EXTENDED LANDFILL HOURS

George Municipality will continue with clean-up operations across the city following the severe weather events experienced over the past two weeks.

Municipal Street Cleansing teams will continue working throughout the weekend together with Parks and Recreation teams, who are actively cutting up and removing felled trees and storm-related debris across affected areas.

TEMPORARY WOOD CHIPPERS
A temporary wood chipper has been placed at the corner of Merriman and Union Streets to assist residents with the disposal of storm-related tree branches and green waste. Residents may bring branches measuring between 6cm and 10cm in diameter for chipping instead of travelling to the landfill site.
In addition, residents may also drop off suitable storm-related green waste and tree material at the George Road sports grounds in Blanco, where material will be collected and chipped on-site. Chipping times at the Blanco site will be the same as the Merriman and Union Street site from tomorrow onwards.

The temporary chipping sites will operate:
Friday: 08h00 – 16h00
Saturday: 08h00 – 16h00
Sunday: 08h00 – 16h00

The temporary chipping sites have been established to assist with the increased volume of green waste resulting from fallen trees and storm damage across the municipality.

SKIPS AT KEY LOCATIONS
To support the wider clean-up effort, skips will be placed at key locations across the municipality and brown refuse bags will be made available to residents where possible.

EXTENDED LANDFILL SITE OPERATING HOURS
Saturday: 07h00 – 17h00
Sunday: 07h00 – 13h00

Residents are requested to cooperate with officials on-site and to ensure that only suitable green waste is brought to the facilities. No general household waste or building rubble will be accepted.
George Municipality thanks all residents, volunteers, businesses, and partner organisations for their continued support and cooperation during the disaster response period.

George Naturally showcases destination at Africa’s Travel Indaba 2026

George, Wilderness and Uniondale Tourism, joining forces with the Garden Route & Klein Karoo district and neighbouring town, Knysna, are representing the region at one of the continent’s premier tourism trade exhibitions currently taking place at the Durban ICC from 12–14 May 2026. 

This year’s inspiring theme, “Unlimited Africa: Growing Africa’s Tourism Economy,” the team joins thousands of tourism professionals, buyers, exhibitors and media representatives from across Africa and international markets to promote the exceptional experiences, natural beauty and investment opportunities that the George region and wider Garden Route & Klein Karoo have to offer.

As a key tourism hub in the Western Cape, George continues to strengthen its position as a leading destination for leisure, adventure, golf, nature-based tourism, business events and lifestyle travel. Participation at Africa’s Travel Indaba provides an important platform to engage directly with travel trade partners, build strategic relationships and stimulate future visitor growth to the region.
Snr Tourism Marketer, Sharon House is using the opportunity to showcase the destination’s diverse offerings — from world-class golf courses and scenic mountain landscapes to beaches, forests, culinary experiences and outdoor adventure activities — while reinforcing the area’s reputation as the ideal gateway to the Garden Route.

“Africa’s Travel Indaba remains one of the most significant tourism marketing platforms on the continent, and we are excited to position George, Wilderness and Uniondale prominently among Africa’s leading destinations,” said Joan Shaw, George’s Tourism Manager. “The event allows us to strengthen valuable trade partnerships, increase destination visibility and contribute towards growing tourism opportunities and economic impact for our local communities.”

This year’s Indaba has placed strong emphasis on tourism’s role in driving economic growth, investment and job creation across Africa, aligning closely with George, Wilderness and Uniondale Tourism’s ongoing commitment to sustainable destination development and regional collaboration.

For more information contact:
Joan Shaw, Tourism Manager, George Municipality
jshaw@george.gov.za : 081 412 9995

INVITATION FOR SUDS TRAINING COURSE

George Municipality will host a two-day training course on Sustainable Drainage Systems (SUDS), focusing on practical implementation and technical foundations.

The training forms part of the GIZ Low Carbon and Climate Resilient Water and Wastewater Management Project and supports the Municipality’s Sponge City goals.

The course is open to built environment professionals, consultants, engineers, planners, landscape architects, and members of the public.

Please RSVP here: https://tinyurl.com/5ne8br7v

 

UPDATE: TEMPORARY CLOSURE OF MUNICIPAL FACILITIES

George Municipality advises the public that some municipal facilities and services are temporarily unavailable due to storm-related damage.

CLOSED FACILITIES
Worker Collection Point – 12 Industrial Street – operating from 4th floor, Main Municipal Building. Damage assessments will be conducted today

REOPENED TO THE PUBLIC
• BLANCO MVR – Open to the public
• Wilderness Tourism Offices
• EPWP Database Offices

INTERMITTENT TELEPHONE/ INTERNET SERVICE
The service provider has resolved all known issues with regard to telephone system.
1) Landfill Site and Social Development Offices -currently no internet or telephone connectivity available.
2) George Library – currently no internet or telephone connectivity available.
3) Blanco Library – power outage; no public internet access
4) Touwsranten Library – antenna damaged; no public internet access
5) Waboomskraal Library – no internet connection
6) Thembalethu Library – unstable and intermittent connectivity

GENERAL CONTACT DETAILS
Switchboard: 044 801 9111 (07:45 – 16:30)
General public queries (non-emergency): gmun@george.gov.za

REPORTING MUNICIPAL ISSUES
Residents are encouraged to report non-emergency municipal-related issues via the My Smart City – George App or by emailing gmun@george.gov.za which provide a reference for your fault.

My Smart City – George App can be downloaded via the Apple App Store, Google Play Store, or via www.mysmart.city Residents may also scan the QR code printed on their municipal statement.

George Municipality thanks residents for their patience and cooperation during this challenging period.

TEMPORARY GREEN WASTE CHIPPING SITE AND EXTENDED LANDFILL HOURS

George Municipality will continue with clean-up operations across the city following the severe weather events experienced over the past two weeks.

Municipal Street Cleansing teams will continue working throughout the weekend together with Parks and Recreation teams, who are actively cutting up and removing felled trees and storm-related debris across affected areas.

TEMPORARY WOOD CHIPPER
A temporary wood chipper has been placed at the corner of Merriman and Union Streets to assist residents with the disposal of storm-related tree branches and green waste. Residents may bring branches measuring between 6cm and 10cm in diameter for chipping instead of travelling to the landfill site.

The temporary chipping site has been established to assist with the increased volume of green waste resulting from fallen trees and storm damage across the municipality. The wood chipper will operate today from 08:00 to 16:00, Saturday 8:00 to 16:00 and Sunday 8:00 to 16:00.

SKIPS AT KEY LOCATIONS
To support the wider clean-up effort, skips will be placed at key locations across the municipality and brown refuse bags will be made available to residents where possible.

EXTENDED LANDFILL SITE OPERATING HOURS
Saturday: 07h00 – 17h00
Sunday: 07h00 – 13h00

Residents are requested to cooperate with officials on-site and to ensure that only suitable green waste is brought to the facility. No general household waste or building rubble will be accepted.

George Municipality thanks all residents, volunteers, businesses, and partner organisations for their continued support and cooperation during the disaster response period.

UPDATE: TEMPORARY CLOSURE OF MUNICIPAL FACILITIES AND SERVICE DISRUPTIONS DUE TO ADVERSE WEATHER CONDITIONS

Issued by George Municipality – 14 May 2026 @ 09:52

George Municipality advises the public that some municipal facilities and services are temporarily unavailable due to storm-related damage.

CLOSED FACILITIES
• Worker Collection Point – 12 Industrial Street – operating from 4th floor, Main Municipal Building
• BLANCO MVR Closed

REOPENED TO THE PUBLIC
Wilderness Tourism Offices
EPWP Database Offices

INTERMITTENT TELEPHONE/ INTERNET SERVICE
Various George Municipal offices are currently experiencing intermittent telephone line service due to severe storm damage caused by the extreme high winds on 11 May. Our service provider is actively working to resolve the issues.

We have noted that some calls connect, but staff are unable to hear callers speaking. The public is kindly requested to remain patient and To please report all faults on the SmartCity by visiting www.mysmart.city

George Library – no internet or telephone lines but open to public
• George Library – antenna damaged
• Blanco Library – power outage; no public internet access
• Touwsranten Library – antenna damaged; no public internet access
• Waboomskraal Library – no internet connection
• Thembalethu Library – unstable and intermittent connectivity

GENERAL CONTACT DETAILS
Switchboard: 044 801 9111 (07:45 – 16:30)
General public queries (non-emergency): gmun@george.gov.za

REPORTING MUNICIPAL ISSUES
Residents are encouraged to report non-emergency municipal-related issues via the My Smart City – George App or by emailing gmun@george.gov.za.
The NEW My Smart City – George App can be downloaded via the Apple App Store, Google Play Store, or via www.mysmart.city. Residents may also scan the QR code printed on their municipal statement.

George Municipality thanks residents for their patience and cooperation during this challenging period.

George Municipality Maintains Full Disaster Response Activation Following Severe Weather Events

All technical and operational departments of George Municipality remain on full activation following the severe weather events experienced across George and surrounding areas from Wednesday, 6 May to present.

Civil Engineering Services has mobilised internal teams together with ad hoc emergency contractors to respond to water outages caused by burst pipelines following fallen trees, as well as major repair work required on the Western Bypass 1000mm pipeline and other infrastructure damaged or washed away during the recent storm period, which included severe flooding last week and extreme winds this week.

The Municipality also received generous donations of gunplast sheeting from members of the public and several contractors to assist affected communities, for which we are sincerely appreciative. Special thanks are extended to WJ Civils, Entsha Henra, Babcon, Urhwebo Transand, Phambili Civils and Coastal Armature for their support during this difficult period.

The Community Services Directorate mobilised Parks and Recreation teams to assist with the clearing of fallen trees in collaboration with George Fire and Disaster Services, who responded to numerous emergency incidents throughout the storm period. Additional assistance was provided by Darryl Sauer of Gwaing Trading, who assisted with tree removal operations in Heatherlands. External service providers have also been called in to assist with the large-scale task of clearing roads and public spaces across George and surrounding areas. A significant number of reservists and neighbourhood watch members continue to assist within their respective communities with the removal of fallen trees and support operations.

Humanitarian organisations and community groups, together with Municipal Social Development, also played a valuable role in supporting residents affected by the storms. Love George, Gift of the Givers, as well as various George businesses and individuals, graciously assisted with donations and the supply of essential items to residents severely affected by the flooding and high winds experienced during the past week.

Electrical Engineering Services mobilised both High Voltage and Low Voltage internal teams, together with available service providers, to respond to the large number of electricity-related complaints and outages experienced since Monday. There is still a high volume of power outages being attended to, and we extend our appreciation to the public for their patience and understanding as municipal officials and emergency teams continue working under difficult conditions to restore services as quickly and safely as possible.

Traffic Services, Law Enforcement and Anti-Land Invasion officials were also fully mobilised to monitor road conditions, assess flooding impacts and assist where required. Refuse collection staff and EPWP workers who were unable to continue with normal duties due to weather conditions were redeployed to emergency response operations as directed by the George Disaster Joint Operations Centre (JOC).

The George Disaster JOC continues to monitor the overall situation across George and surrounding areas, including Uniondale, Haarlem and Noll.

George Municipality would like to sincerely thank all of our officials, and every organisation, business, volunteer group, reservist, neighbourhood watch member and individual who stepped forward to assist during this difficult period. The collective support received from across the community has played a significant role in helping restore services, assist affected residents and improve safety conditions as quickly as possible.

George Municipality Maintains Full Disaster Response Activation Following Severe Weather Events

All technical and operational departments of George Municipality remain on full activation following the severe weather events experienced across George and surrounding areas from Wednesday, 6 May to present.

Civil Engineering Services has mobilised internal teams together with ad hoc emergency contractors to respond to water outages caused by burst pipelines following fallen trees, as well as major repair work required on the Western Bypass 1000mm pipeline and other infrastructure damaged or washed away during the recent storm period, which included severe flooding last week and extreme winds this week.

The Municipality also received generous donations of gunplast sheeting from members of the public and several contractors to assist affected communities, for which we are sincerely appreciative. Special thanks are extended to WJ Civils, Entsha Henra, Babcon, Urhwebo Transand, Phambili Civils and Coastal Armature for their support during this difficult period.

The Community Services Directorate mobilised Parks and Recreation teams to assist with the clearing of fallen trees in collaboration with George Fire and Disaster Services, who responded to numerous emergency incidents throughout the storm period. Additional assistance was provided by Darryl Sauer of Gwaing Trading, who assisted with tree removal operations in Heatherlands. External service providers have also been called in to assist with the large-scale task of clearing roads and public spaces across George and surrounding areas. A significant number of reservists and neighbourhood watch members continue to assist within their respective communities with the removal of fallen trees and support operations.

Humanitarian organisations and community groups, together with Municipal Social Development, also played a valuable role in supporting residents affected by the storms. Love George, Gift of the Givers, as well as various George businesses and individuals, graciously assisted with donations and the supply of essential items to residents severely affected by the flooding and high winds experienced during the past week.

Electrical Engineering Services mobilised both High Voltage and Low Voltage internal teams, together with available service providers, to respond to the large number of electricity-related complaints and outages experienced since Monday. There is still a high volume of power outages being attended to, and we extend our appreciation to the public for their patience and understanding as municipal officials and emergency teams continue working under difficult conditions to restore services as quickly and safely as possible.

Traffic Services, Law Enforcement and Anti-Land Invasion officials were also fully mobilised to monitor road conditions, assess flooding impacts and assist where required. Refuse collection staff and EPWP workers who were unable to continue with normal duties due to weather conditions were redeployed to emergency response operations as directed by the George Disaster Joint Operations Centre (JOC).

The George Disaster JOC continues to monitor the overall situation across George and surrounding areas, including Uniondale, Haarlem and Noll.

George Municipality would like to sincerely thank all of our officials, and every organisation, business, volunteer group, reservist, neighbourhood watch member and individual who stepped forward to assist during this difficult period. The collective support received from across the community has played a significant role in helping restore services, assist affected residents and improve safety conditions as quickly as possible.

PROPERTY VALUATION DATA COLLECTION & STREET VIEW IMAGERY

George Municipality hereby notifies residents that data collection for the compilation and maintenance of the General Valuation Roll and supplementary valuation rolls, will be implemented across the greater George area from mid-April 2026. This process includes the collection of property data and street view imagery for approximately 50 000 properties and forms a critical part of determining property values for municipal rating purposes.

The appointed service provider, DDP Property Valuers Pty (Ltd) will be conducting:
• Site visits to properties,
• Driving through neighbourhoods,
• Capturing street-facing photographs only using mobile applications and related technology,
• Residents are advised that photographs will be limited to external, street-facing views only and that No access to private homes is required unless arranged by appointment,
• Inspections may take place between 07:30 and 19:00, excluding Sundays and Public Holidays,
• Data collection will take place across multiple areas.

IMPORTANT INFORMATION REGARDING INDENTIFICATION AND VERIFICATION
• Fieldworkers will carry official identification cards at all times.
• They will not wear branded clothing, but will be able to identify themselves on request.
• An official municipal authorisation letter with relevant contact numbers will be available on request to support this process.
• Residents are encouraged to request identification if unsure and/or contact the numbers provided below.

ACCESS TO ESTATES AND COMPLEXES
Residents, body corporates, and management of security estates and gated complexes are kindly requested to cooperate and facilitate access to authorised data collection teams. This is a municipal process applicable to all properties, including those within estates. The Municipality will engage directly with estate management structures; however, cooperation at security access points is essential to ensure the successful completion of this process.

Areas to be visited include Herolds Bay, Le Grand, Residential Estates in George, Pacaltsdorp and Blanco, Langvlei Dunes, Wilderness, George, Thembalethu, Victoria Bay, Hoekwil, Uniondale and surrounding small farms.

CONTACT DETAILS FOR VERIFICATION AND/OR IDENTIFICATION PURPOSES
Municipal officials A Scheepers or J Smith on 044 801 9111 / 9109 for any queries or to verify fieldworkers 07:45 – 16:30, Monday to Friday.

George Municipality appreciates the community’s cooperation and assistance in facilitating this important process.